...
When attempting to approve an entry, the following alert may populate, “Entry approval is already in process. Please refresh your page.”
...
The alert
...
occurs when multiple punches are being approved in the system at the same time
...
. There may be a slight delay in the status updating from Pending to Approved
...
.
...
This alert prevents punches from being approved twice, which can result in duplicate punches.
Refresh
...
the page and the punch should
...
update to Approved status. Please allow up to an hour for the punch status to change after receiving this error.
If
...
the alert persists, please
...
enter a service ticket.
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