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  • If you receive an alert, “Entry approval is already in process. Please refresh your page.”, when attempting to approve an entry.

    1. The alert happens when multiple punches are being approved in the system at the same time, the status change may have a slight delay from Pending to Approved status.
    2. This alert prevents punches from being approved twice, which can result in duplicate punches.
      1. Refresh your page and the punch should move to Approved status. Please allow up to an hour for the punch status to change after receiving this error.
      2. If you continue to receive the alert, please contact your DCI system administrator.



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