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Description: In this topic, the client will learn how to use the DCI web portal or mobile app to sign off on punch entries. If a punch is entered after the shift has been worked rather than using real-time clock in and out via mobile app, or if the employee selected Portal Sign-Off as an EVV method on the mobile app, the client must review the punch and provide sign-off.

Role Required: Client/, Guardian

Permission Required: N/A

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  1. Log in to mobile app

  2. Click the hamburger menu (three horizontal lines) in the upper left-hand corner

  3. Select Entries Requiring Sign Off

  4. To review a single punch entry:

    1. Hold down on the entry until a blue circle with a check mark in it appears

    2. Click Action in the upper right-hand corner

    3. Click Sign Off or Reject

    4. Click Confirm on the pop-up alert box

  5. Approve or reject multiple entries at once:

    1. Hold down each applicable entry until the blue circle with the check mark appears

    2. Click Action in the upper right-hand corner

    3. Click Sign Off or Reject

    4. Click Confirm on the pop-up alert box

  6. To approve or reject all entries:

    1. Hold down on one entry until the blue circle with the check mark appears

    2. Click Action in the upper right-hand corner

    3. Click Select All. This will make the check mark appear on all entries.

    4. Click Action in the upper right-hand corner

    5. Click Select All

    6. Click Action in the upper right-hand corner

    7. Click Sign Off or Reject

    8. Click Confirm on the pop-up alert box

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