Description: In this topic, the client will learn how to use the DCI web portal or mobile app to sign off on punch entries. If a punch is entered after the shift has been worked rather than using real-time clock in and out via mobile app, or if the employee selected Portal Sign-Off as an EVV method on the mobile app, the client must review the punch and provide sign-off.

Role Required: Client, Guardian

Permission Required: N/A

Web Portal Sign Off 

  1. Log in to DCI

  2. Click Entries Requiring Sign Off on the submenu

  3. To review a single punch entry:

    1. Click the check box in the punch row

    2. Click S to sign off or R to reject

  4. To approve or reject multiple entries at once:

    1. Click the check boxes for each applicable punch

    2. Click S to sign off or R to reject

    3. Click Yes to confirm

  5. To approve or reject all entries:

    1. Click the blue Select All button

    2. Click the green Sign Off button to approve or the red Reject button to reject

    3. Click Yes to confirm

Mobile App Sign Off

  1. Log in to mobile app

  2. Click the hamburger menu (three horizontal lines) in the upper left-hand corner

  3. Select Entries Requiring Sign Off

  4. To review a single punch entry:

    1. Hold down on the entry until a blue circle with a check mark in it appears

    2. Click Action in the upper right-hand corner

    3. Click Sign Off or Reject

    4. Click Confirm on the pop-up alert box

  5. Approve or reject multiple entries at once:

    1. Hold down each applicable entry until the blue circle with the check mark appears

    2. Click Action in the upper right-hand corner

    3. Click Sign Off or Reject

    4. Click Confirm on the pop-up alert box

  6. To approve or reject all entries:

    1. Hold down on one entry until the blue circle with the check mark appears

    2. Click Action in the upper right-hand corner

    3. Click Select All. This will make the check mark appear on all entries.

    4. Click Action in the upper right-hand corner

    5. Click Select All

    6. Click Action in the upper right-hand corner

    7. Click Sign Off or Reject

    8. Click Confirm on the pop-up alert box