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- Log in to the DCI web portal
- Click the username in the upper right-hand corner of the page which is indicated with a person icon
- Click Settings on the drop-down menu
- Click Change Password on the submenu
- Enter the current password
- Enter the new password
- The password must be at least eight characters and contain three of the following: lowercase letter, uppercase letter, number, special character. Passwords may not contain three consecutive letters of the username.
- Enter the new password again to confirm
- Click the blue Change Password button
- Click Yes to confirm
- A green alert message appears briefly that reads Password Changed Successfully!
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- Log in to the DCI web portal
- Click the username in the upper right-hand corner of the page which is indicated with a person icon
- Click Settings on the drop-down menu
Click Change PIN or on the submenu
Enter the password on the Verify Password screen and click Verify
The change PIN screen will open. Enter the new 4-digit PIN and confirm.
Click Change PIN and Yes to confirm
- A green alert message appears briefly that reads Pin Changed Successfully!
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- Log in to the DCI web portal
- Click the username in the upper right-hand corner of the page which is indicated with a person icon
- Click Settings on the drop-down menu
- Click “ Change Security Question” Question on the sidebarsubmenu
- Enter your the password and click “Verify” Verify
- Select a question from the dropdown drop-down menu
- Enter the security answer in the “Answer” Answer field. This field is case-sensitive.
- Click “Submit”
- Click “Yes” on the confirmation window
- Submit and Yes to confirm
- A green alert message will appear appears briefly that reads “Security Security Question Changed Successfully!”
Change Email Address
- Log in to the DCI web portal
- Click the username in the upper right-hand corner of the page which is indicated with a person icon
- Click Settings on the drop-down menu
Click
“Change Email” on the sidebarChange Email on the submenu
Current email address is visible
Enter and confirm the new email address
Select Change Email to save the new email address
Verification Code field appears
An email has now been sent to the new email address. Open to retrieve the verification code and enter this in the Verification Code field in DCI.
Click Change Email and Yes to confirm
- A green alert message appears briefly that reads Email Changed Successfully!
- Enter your new email in the “New Email” field
- Re-type your new email in the “Confirm Email” field
- Click “Change Email”
- Click “Yes” on the confirmation window
- A green alert message will appear that reads “Email Changed Successfully!”
Change Username
- Log in to the DCI web portal
- Click the username in the upper right-hand corner of the page which is indicated with a person icon
- Click Settings on the drop-down menu
Click
"Change Username
" on the
sidebarsubmenu
Current username is visible
Enter
your the new
usernameusername
Click
"Change Username
"and Yes to confirm
- A green alert message will appear appears briefly that reads " Username Change Successfully!"
Click the video below to launch the video player in a new tab.
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