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  1. Log in to the DCI web portal
  2. Click the username in the upper right-hand corner of the page which is indicated with a person icon
  3. Click Settings on the drop-down menu
  4. Click Change Password on the submenu
  5. Enter the current password
  6. Enter the new password
    1. The password must be at least eight characters and contain three of the following: lowercase letter, uppercase letter, number, special character. Passwords may not contain three consecutive letters of the username.
  7. Enter the new password again to confirm
  8. Click the blue Change Password button
  9. Click Yes to confirm
  10. A green alert message appears briefly that reads Password Changed Successfully!

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  1. Log in to the DCI web portal
  2. Click the username in the upper right-hand corner of the page which is indicated with a person icon
  3. Click Settings on the drop-down menu
  4. Click Change PIN or on the submenu

  5. Enter the password on the Verify Password screen and click Verify 

  6. The change PIN screen will open. Enter the new 4-digit PIN and confirm.

  7. Click Change PIN and Yes to confirm 

  8. A green alert message appears briefly that reads Pin Changed Successfully!

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  1. Log in to the DCI web portal
  2. Click the username in the upper right-hand corner of the page which is indicated with a person icon
  3. Click Settings on the drop-down menu
  4. Click Change Security Question” Question on the sidebarsubmenu
  5. Enter your the password and click “Verify” Verify
  6. Select a question from the dropdown drop-down menu
  7. Enter the security answer in the “Answer” Answer field. This field is case-sensitive.
  8. Click “Submit”
  9. Click “Yes” on the confirmation window
  10. Submit and Yes to confirm
  11. A green alert message will appear appears briefly that reads “Security Security Question Changed Successfully!

Change Email Address

  1. Log in to the DCI web portal
  2. Click the username in the upper right-hand corner of the page which is indicated with a person icon
  3. Click Settings on the drop-down menu
  4. Click

  5. “Change Email” on the sidebar
  6.  Change Email on the submenu 

  7. Current email address is visible

  8. Enter and confirm the new email address

  9. Select Change Email to save the new email address

  10. Verification Code field appears 

  11. An email has now been sent to the new email address. Open to retrieve the verification code and enter this in the Verification Code field in DCI.

  12. Click Change Email and Yes to confirm

  13. A green alert message appears briefly that reads Email Changed Successfully!
  14. Enter your new email in the “New Email” field
  15. Re-type your new email in the “Confirm Email” field
  16. Click “Change Email”
  17. Click “Yes” on the confirmation window
  18. A green alert message will appear that reads “Email Changed Successfully!”

Change Username

  1. Log in to the DCI web portal
  2. Click the username in the upper right-hand corner of the page which is indicated with a person icon
  3. Click Settings on the drop-down menu
  4. Click

  5. "
  6.  Change Username

  7. "
  8.  on the

  9. sidebar
  10. submenu 

  11. Current username is visible

  12. Enter

  13. your
  14. the new

  15. username
  16.  username 

  17. Click

  18. "
  19.  Change Username

  20. "
  21.  and Yes to confirm 

  22. A green alert message will appear appears briefly that reads " Username Change Successfully!"

Click the video below to launch the video player in a new tab.

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