Contents
Electronic Visit Verification (EVV) 2
Mobile App Clock out Verification. 3
Identifying Consumer/Provider Pairings. 6
Finding the Provier’s Provider’s UniID in the Provider Profile. 7
Finding the Provider Number in the Provider’s Profile. 8
Entries and Entry Status Breakdown. 9
Useful Features for Auditors in Provider Profiles. 11
Additional Features in Provider Profile- Map/GPS. 11
Additional Features in Provider Profile- Events Tab. 14
Relevant Reports and How to Create Them.. 15
Authorization Entries Report 15
Employee Service Account Punch Notes Report 17
PTC Support Resources and Contact Information. 19
Disclaimer
The content found in this document is intended for Staff with the Auditor Role using the OR PTC DCI system.
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- Authorization – Contains data for how many hours and/or miles the Provider provider has available to work in each pay period.
- Consumer – A person who receives services from a Providerprovider. Sometimes referred to as a client, recipient, or service recipient. In OR PTC DCI, the Client profile type is used.
- Consumer Employer Representative – A person selected by the Consumer consumer to help with Optional Sign off (if they choose to) Signoff on the time a Provider provider works. In OR PTC DCI, the Client Guardian profile type is used.
- Cost Center – In This is equivalent to the branch. There are two different versions of cost centers in OR PTC DCI, the branch associated with end usersone ending in EU (external user) and one not. The cost center ending in “-EU” is where consumers are housed. This is also where entries are created by providers. The non-EU cost center is where staff profiles are housed.
- Pay Period – A pay period for a provider is a two week (14 day) time period that begins on Sunday the first week and ends on Saturday the second week.
- Permissions – Determines actions a user can take in addition to their role. Users may be assigned multiple permissionsThe only permission staff may have in the system is the Authorization Admin Permission which allows them to edit authorizations.
- Provider – A Homecare Worker or Personal Care Attendant who provides services to Consumers consumers based on their authorization. In OR PTC DCI, the Employee profile type is used.
- Punch Entry (Time Entry) – An entry representing a time or mileage entry by a Provider provider for services being performed for a Consumerconsumer.
- Roles - Determines primary actions a user can take for a specified cost center. Users Staff can only be assigned one role per cost center. Roles are given over the non-EU cost centers.
- Service Account – Links the Provider provider and the Consumer consumer in OR PTC DCI.
- Service Code – Represents what type of service is being provided (ex. Hourly, Mileage).
- Sign Off Signoff – Term used to describe the optional process Consumers consumers use to verify punch entries created by their Providerprovider.
Electronic Visit Verification (EVV)
- OR PTC DCI was implemented to comply with federal regulations in the 21st Century Cures Act called Electronic Visit Verification (EVV).
- EVV requires states to capture the following data elements when Home Health Care Services are provided:
- Type of Service Performedservice performed;
- Consumer receiving care;
- Provider who is providing care to Consumerconsumer;
- Date of the Service service provided;
- Time the service begins and ends; and
- Location services are provided
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Provider Overview
A Provider enters time into OR PTC DCI using one of three EVV-compliant methods:
- Mobile App (includes Consumer Verificationconsumer verification)
- Landline
- Fob
*Aside from fob entries, a Provider provider only uses the Web Portal when adding creating mileage entries , or when entering historical entries, or to edit an entry.
Mobile App Overview
- Clocking-in: Providers can clock in from the home screen. The process has them indicate which Consumer they are providing services to. The mobile app records the location of the user at clock in.
- Clocking-out: Providers clock out (again from the home screen) and record the tasks the completed (ex. Shopping, bathing, etc.) The mobile app records the location of the user at clock out.
- Consumer Verification: The Consumer has the option to review and sign off on the punch entry submitted by the provider (more on next page) while clocking out.
- Reviewing Hours: Providers can see previous punch entries as well as see how many hours they are authorized to work. Additionally, the app maintains a count of hours used on a per week basis.
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