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Description: In this topic, the user will learn how to enter a punch on the DCI Mobile Appmobile app. The DCI Mobile App mobile app allows employees to clock in and out in real time. The Mobile App mobile app is EVV compliant and so many organizations prefer that their employees use the Mobile Appit instead of the web portal. The Mobile App mobile app has an Offline Mode, meaning that the employee can still clock in and clock out in areas where there is are no cellular or wireless networks available. The Mobile App mobile app can be used on any smart device, phone, or tablet that meets the operating system requirements. The DCI Mobile App mobile app is a free download and available in both the Apple App Store and Google Play storeStore.

Role Required: Employee (base user)

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Clock In on the Mobile App

1. Open Log in to the DCI appLog in to your personal profileEVV app

2. Click the blue blue Clock In button  button on the Dashboard

The Clock In button will not display if you have an open shift

3. dashboard

   1. If the Continue to Clock Out button is displayed, this means the user did not clock out of their last shift and

needs to

4. 1. must complete the clock out process before clocking in again.

   2. The Clock In button will not display if the user has an open shift

5. Complete the Clock In pageComplete the Clock In screen

   1. Client - If

you have

6. 1. there is only one

 Client only, then this field will be automatically filled out for you. If you have more than one Client click on

7. 1. client the field will auto-populate. If the user provides service to more than one client, click on the field and then select

your

8. 1. the client from the list.

   2. Service Code -

 

9. 1. If

you have one Service Code only, then this field will be automatically filled out for you. If you have more than one Service Code click on

10. 1. there is only one service code the field will auto-populate. If there is more than one service code, click on the field and then select

your client

11. 1. the service code from the list.

    2. Cost Center -

 Cost Center will be filled out automatically. There is no action to take here.

12. 1.  The cost center will auto-populate

13. Click Continue

14. A summary box appears with the client and service code. If the information is incorrect, click <Back to edit. Optionally, based on organizational settings, the Auth Remaining Balance, which is the total authorization remaining balance in units or dollars, may be displayed. *Please note: For dollars-based service codes, the remaining balances are estimates as they can be impacted by several factors such as overtime, changes in employee pay rates, or having multiple employees with different pay rates working for the same client.

15. Based on organizational settings, a second summary box may appear which displays Available Authorized Time. These balances display in hours and minutes. This summary box may display one or more of the following fields:

    1. Total Available Time

    2. Available This Month

    3. Available This Week

    4. Available Today

16. Click Confirm Clock In to complete the clock in process

17. The user is

18. Click the Continue button.

19. Click Confirm Clock In to complete the clock in process.

1. This screen will display a summary of your clock in, including the authorization remaining balance if enabled.

2. If something is not correct, click the Left Arrow on the Main Menu to edit the Clock In screen.

20. You are now clocked in and can log out or close the Mobile App. You will not need the app again mobile app until the end of the shift.

Clock Out on the Mobile App

1. Login to your personal profile.Log in to the DCI EVV app

2. Click   the blue Continue to Clockout button.Click 

3. Click Confirm.

4. Choose the client attestation method as determined by the organization. If not collecting client attestationClick the Client Verification Method. If you are not capturing EVV, skip to step #5number five.

1. There are five different verification attestation options: Pin Client PIN or Password, E-Signature, Picture, Voice, and Portal Sign-Off. Depending on your organization, you may or may not have all three options available. We have detailed guides on each method available in the help center. The follow Signoff. Options are dependent on the organization. The following is a brief overview of each method. Please visit the Help Center for more details on each method if needed.

2. Pin Client PIN or Password

1. ClickClick Client PIN or Password.

2. Hand the device to the client or authorized representative .The client or authorized representative enters their PIN or Password and who enters their PIN or Password and then hands the device back to you.the user

1. *Please note: If the client NOTE - If the client or authorized representative enters their PIN or Password  or Password incorrectly too many times (as determined by the organization), the PIN or Password option becomes unavailable for this clock out and you must choose another verification method . The amount of times a password can be entered incorrectly is set by your organizationmust be selected. The PIN or password option will be available again for your the next shift.

3. Click Click Submit.

4. Click Click Confirm to  to validate PIN or password.

3. E-Signature

1. Click Click E-Signature.

2. Hand the device to the client or authorized representative for them to draw their Signature signature on the screen.

1. If they approve the client approves their signature click click Save.

2. If they want the client would like to try again , click click Clear.

1. They can repeat this as many times as they wish until they are happy with their signature.

3. Once the signature is saved, click Confirm to validate Signature.

4. Picture

1.  This process can be repeated if necessary.

1. Click Confirm to validate signature

2. Click Confirm Clock Out

5. Picture

1. Click Picture

2. Device camera will open

3. Click the Camera icon to take the picture

4. Click Picture.

5. The camera on your device will turn on.

Click the

1. Click

1.  Check icon to

take the

1. accept picture

.

1. To

2. Click Refresh icon to retake the picture click the Refresh icon.

3. To cancel taking a picture click the X icon.

6. Click Confirm to validate the picture.

6. Voice

2. Click X icon to delete picture

1. Click Confirm to validate picture

7. Voice

1. Click Voice

2. Optionally, if device requires, allow app to record audio by selecting 

3. Click Voice

4. Allow DCI EVV to record audio by clicking While using the app

5. The Voice Verification verification window will open

6. Click the the Red buttonPlay at button at the bottom of the page to start voice recording

1. A computer voice will recite a phrase for the client to repeat

2. Hand the device to the client

and have them speak into the device

1. to record the verification message in their voice

7. Click the the Red buttonStop at button at the bottom of the page again to stop voice recording

8. Click the Blue Save text on the Main Menu

9. Click Confirm to validate the voice recording

8. Portal Signoff

9. Click Portal Sign Off

10. Click Confirm

NOTE:

11. - If the

consumer

12. client is not present, willing or able to complete one of the real-time

sign off

13. signoff options, then

Portal Sign Off

14. portal signoff may be an option

for you

15. . The signoff process is not complete until the

Consumer

16. client or

Consumer Employer

17. client employer representative logs in and

signs off on

18. approves the

entry

19. punch in the

DCI

20. web portal.

1. Click Portal Signoff

2. Click Confirm

5. Add optional notes or attachments.Notes and/or Attachments (optional based on organization requirements)

1. Add notes functionality works using device keyboard. If

2. Once EVV verification has been completed, you are able to add notes and attachments from your visit.

3. The note functionality works using the keyboard of your mobile device. You can enter notes in DCI the same way that you would type a text message or email on your mobile device. This means that if you have talk-to-text is enabled as an option on your the mobile device, you can use the microphone feature may be used to enter your notes by talkingspeaking.

1. Entering notes is Optional, follow your organization’s requirements regarding note taking.

4. Add Attachment is an Optional field that allows you to take a picture and add it to the note. This is optional as well.

6. Click Confirm Clock Out.

1. Add attachment allows a picture to be taken and added to the note

7. Click Confirm Clock Out

8. Shift details will be displayed. Click Home to return to the dashboardYour shift details will be displayed, click Home to return to the Dashboard.

Client Transportation

• Client Transportation is how employee will track the billable service called Mileage.

• Employees are required to track this so that they can be reimbursed for those miles if mileage is included in the individual service plan.

• Not all programs offer client transportation, this is an optional clock in process for programs with this option enabled.

Clock In with Client Transportation Enabled

• may only be used in conjunction with an hourly service account

• It is used to track billable and non-billable service called mileage, which may be payable or non-payable.

Clock In and Use Client Transportation

1. Log in to the DCI EVV app

2. Click Clock In 

1. If the Continue to Clock Out button is displayed instead of Clock In, this means the user did not clock out of their last shift and needs to complete the clock out process before clocking

3. Open the application.

4. Login to your personal profile.

5. Click the blue Clock In button on the Dashboard.

1. The Clock In button will not display if you have an open shift. If you login and you see the blue Continue to Clockout button displayed that means that you did not clock out of your last shift and have to complete that process before you can clock in again.

6. Complete the Clock In screen.

1. Client - If you have one Client only, then this field will be automatically filled out for you. If you have more than one Client click on the field and then select your client from the listonly one client the field will auto populate. If more than one client, click the field to select the appropriate client then click OK to confirm.

2. Service Code - If you have one Service Code only, then this field will be automatically filled out for you. If you have more than one Service Code click on the field and then select your client from the list.

3. Cost Center - Cost Center will be filled out automatically. There is no action to take here.

7. Click the Continue button.

8. Click Start Client Transportation.

1.  If only one service code the field will auto populate. If more than one service code, click the field to select the appropriate service code then click OK to confirm.

2. Cost Center - Cost center will auto populate

9. Click Continue

10. Click Start Client Transportation

11. Optionally, based on device, click Confirm Click Confirm  to acknowledge that tracking client transportation may impact battery life.

12. If

possible, make sure to have a mobile charge on hand if your battery gets low.

13. NOTE: You may be asked to allow DCI to use the device location as stated previously.

Click 

14. prompted, click Allow Only While Using the App

, if prompted

15. .

16. Click Continue

17. Click Confirm to  to allow your device to generate your location.

This feature is integrated with Google Maps, so you will see your

18. Google Map location will display

on the screen

19. .Click

20.  Click Confirm to  to validate that the map location is correct. The mileage is now being recorded as

you start

21. driving begins.

22. Click End when you have arrived at your destination.

1. Ending Client Transportation is a similar process to starting it. You must go through the confirmation steps to confirm your ending location.

23. Click Confirm to confirm the ending location.

24. Click Confirm to allow your device to generate your location.

1. This feature is integrated with Google Maps, so you will see your Google Map location display on the screen.

25. Click Confirm to validate that the map location is correct and the client transportation process is now complete. You can close or log off of your mobile app.

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1. When making multiple stops, end client transportation at each destination and start it again when driving to the next location. This is important to ensure accurate mileage.

1. Click End when arrived at destination

2. Click Confirm to confirm the ending location

3. Click Confirm to allow device to generate location. Google Map location will display.

4. Click Confirm to validate the map location. The client transportation process is now complete.

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