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Guides
Title | Description | ||
Guide specifically for staff with an Auditor role in OR PTC DCI. | |||
Guide for staff about Funding Accounts, Service Accounts, and Authorization Management. | |||
Guide for staff about using fobs, including instructions for linking and unlinking fobs. | |||
Guide for staff on how to use the OR PTC DCI Web Portal Overview. | |||
Walk through of creating Guide for staff about how payroll batches are pulled and time entry after a payroll batch using the Punch Entries Reportis emailed to the local office. | |||
Guide for staff on updating User Profiles in OR PTC DCI. | |||
Guide for staff | How to guide on finding and downloading reports. | ||
Guide on pending time entries management, adjustments, over/underpaymentsfor staff on determining available balance for a provider, correcting an entry mistake, entry edits, under and over payments, and historical entries. | |||
Guide for staff containing troubleshooting steps for a wide variety of issues staff may come across related to looking at entries in OR PTC DCI or issues the provider reported. | |||
Guide for staff with all the resources and guidance staff need related to unlinking and relinking procedures. | |||
How Guide for all OR PTC DCI users to update the their password, PIN, security questions, email, phone number and username in OR PTC DCI. | |||
How-to Guide on updating User Profiles in OR PTC DCI. | |||
Informational Guide about Funding Accounts, Service Accounts, and Authorization Management. | |||
Informational Guide specifically for users with an Auditor role in OR PTC DCI. | |||
Contains troubleshooting steps for a wide variety of issues staff may come across related to entering time in Mainframe or looking at entries in OR PTC DCI, as well as issues the provider reported. |
Staff Training
Title | Description |
Step-by-step computer based training for when a change in authorization is needed and prorating. | |
Step-by-step computer based training on payroll roles and batches, and common questions. | |
Step-by-step training video for Staff on how to use OR PTC DCI. |
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