If you receive an alert, “Entry approval is already in process. Please refresh your page.”, when attempting to approve an entry.
- The alert happens when multiple punches are being approved in the system at the same time, the status change may have a slight delay from Pending to Approved status.
- This alert prevents punches from being approved twice, which can result in duplicate punches.
- Refresh your page and the punch should move to Approved status. Please allow up to an hour for the punch status to change after receiving this error.
- If you continue to receive the alert, please contact your DCI system administrator.
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