Description: In this topic, the user will learn how to navigate the messaging module in the DCI web portal.
*Please note: The recipient list (who the user can send a message to) is dependent upon the user's role or permission. The user profile must be in an active status to send a message. All users can send a message to DCI Support.
Role Required: Employee (base user)
Permission Required: N/A
Accessing & Navigating the Messaging Module
Log in to DCI with personal profile
Select the Mail icon in the top right corner of the main menu
Select See All Messages
The submenu for the messaging module contains the following tabs:
Inbox - Where messages are stored
Click on a message to read it and view any notes and/or attachments
Messages indicated with a yellow star were sent with high priority
To create a new message, click Actions, then select New Message.
Use filters to search for specific messages
Archive or delete all, or only selected messages.
Sent - Access sent messages
Click on a message to see if it was read by the recipient. If the recipient's name is orange, it has not been read. If the recipient's name is green, the message has been read.
Archive - Access archived messages
Draft - Access messages saved as a draft
Trash - Deleted messages. Please note: This folder empties automatically.