Description: In this topic, the user will learn how to create a FOB client attestation (*EVV) punch in the mobile app. The DCI FOB is an alternative method of client attestation (*EVV) that can be used when the employee does not have a smartphone/device and the client does not have a landline. The FOB is a small device that is secured in the client’s home.

*Please note: EVV is determined by each state in conjunction with federal law.

The instructions below are for collecting portal signoff attestation at clock out only, however, portal signoff attestation may be prompted at intervals determined by the organization. Options include:

  • Clock in only

  • Clock out only

  • Clock in and clock out

  • Clock in, clock out, and defined intervals (i.e., hourly)

FOB EVV is not available for all organizations. There is a replacement cost for lost, missing, or broken FOBs. An instance-level setting must be enabled to use the FOB and mobile app together.

Role Required: Employee (base user)

Permission Required: N/A

Clock In via Mobile App with FOB

  1. Log in to the DCI mobile app

  2. Click the blue Clock In button on the dashboard

    1. Please note: The Clock In button will not display if there is an open shift. Instead, the Continue to Clock Out button will be displayed. Clock out if needed.

  3. Complete the Clock In screen

    1. Client: If the user has only one client, this field will auto-populate. If more than one client, click on the field and select the client from the list.

    2. Service Code: If the user has only one service code, this field will auto-populate. If more than one service code, click on the field and select the service code from the list.

    3. Cost Center: The cost center will auto-populate

  4. Click Continue

  5. Click Confirm Clock In to complete the clock in process

    1. This screen displays a summary of the clock in, including the authorization remaining balance if enabled.

    2. If something is incorrect, click the Left Arrow on the Main Menu to edit the Clock In screen

  6. The user is now clocked in and can log out or close the mobile app

Clock Out via Mobile App with FOB

  1. At the end of the shift, press the red button on the FOB to generate the six-digit token.

  2. Log in to the DCI mobile app

  3. Click the blue Continue to Clock Out button

  4. Click Confirm

  5. Click FOB

    1. Six horizontal lines indicate 10 seconds each. The lines count down for each token and will generate a new token every 60 seconds representing the time.

    1. Locate the FOB

    2. Press the red button on the FOB

    3. Enter the six-digit token into the mobile app

  6. Click Submit

  7. Click Confirm Clock Out

  8. Shift details will be displayed. Click Home to return to the Dashboard.