Description: In this topic, the user will learn how to activate their DCI user profile.
Role Required: Employee (base user)
Permission Required: N/A
When the user's DCI account is created, the DCI system generates and sends an email to the user.
The user locates the email sent by the system to activate their profile. The sender email will be support@dcisoftware.com.
Check spam if the email is not received
Select the Activate Your Profile button in the email
Please note: The Active Your Profile or Reset Password button link will only be active for a specific amount of time determined by the organization (typically 24 hours)
After clicking the Activate Your Profile button in the email, if the link is inactive, an alert will appear stating "Invalid Token. Please contact your DCI administrator." Select the Resend the email button and proceed back to step 2.
The Authenticate Password page will open. Enter the temporary password and click the Authenticate button.
The temporary password should be communicated to the user based on organizational procedures
The Update Password page will open. Enter a new password, confirm it, and select the Update Password button.
Password Criteria
Must be at least 10 characters
Must contain one uppercase letter, lowercase letter, number, and special character.
Must not contain more than two repeated characters in a row
The password should be different from the three previous passwords
An alert box will appear. Select Yes to confirm and update the password.
The DCI profile login page will open. Enter the login credentials (username and password) and click the Sign In button.
The update security details page will open. The user will be prompted to select a Security Question and type a Security Answer. Click the Save button.
The security question and answer will be used as a verification option if the user selects the Forgot Password link to reset their password
Security questions are case sensitive
The user is now logged into their DCI profile
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