Links + Resources

Contact:

PTC Support Team Email

Guides:

Authorization Management Guide

Mainframe Changes for Phase 2A Guide

Unlinking and Relinking Guide

Quick Reference Guides (QRGs):

Authorizations Widget QRG

Case with Multiple Providers and Varying Hours QRG

Mainframe STIQ Screen Error Chart

PTC Errors in Mainframe QRG

Punch Entry Details Report QRG

Staff Tools:

UATH Screen Errors (APD-IM-24-076)

Pay Rate Error in UATH (APD-IM-24-081)

PTC Phase 2A Update to Relinking Process (APD-IM-24-115)

Business Processes:

1.3 Updating Vouchers

1.5 Ending Authorizations (including Expirations, Terminations, and Unlinking)

1.6 Relinking a Provider and Consumer

2.1 Add a New Provider

General Resources:

Staff Learning Materials Catalog

CEP Manual