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Managing Entries - Guide
. Search by any of the following: Date Range Punch ID Service Code Client Name Employee Name Cost Center Account Type EVV – Can select Yes Review – Can … that is hyperlinked to the punch details page Service Date Start Time End Time Cost Center Client/Program Name – Name that is hyperlinked to the client or programCreate Day Program Schedule - Video
Builder has two tabs: Clients Schedules and Employees Schedules. All clients and employees with an active service account for that program will be listed on the corresponding tab. The Clients Schedule must be created before creating the Employees Schedule, as the builder takes staffing ratios into account. Role RequiredPhone EVV Punch with Canned Statements
user) Permission Required: N/A About Phone EVV Phone EVV is an option for clients who live in regions that have little or no access to a cellular or internet network but have landline phone access. This option allows the client to receive service while meeting the requirements for EVV. Phone EVV is an IVRMobile App - Supervisor - Dashboard & Menu Navigation
for payment Total Hours - Sum of all Approved, Pending, and Unverified hours. Search Client - Click to enter and select a client. Click the blue Search button to view the Total Weekly Hours widget, showing how many hours of service the client received for the week by employee. Click the blue Reset button to clearIVR Prompts
Source Admin, Client Admin Manage Prompts DCI comes with standard phone prompts. During the implementation process, a DCI implementation specialist may … for this client. Please verify you have selected the correct client, or contact your supervisor.” Inactive Authorization – “There is no active authorizationPhone EVV Punch - Multilingual
is an option for clients who live in regions that have little or no access to a cellular or internet network but have landline phone access. This option allows the client to receive service while meeting the requirements for EVV. Phone EVV is an IVR (interactive voice response) automated phone system meaning that the automatedDay Program Profile Overview
for clients who attend and employees who work at a day program for individuals with disabilities. Typically, a worker at the day program will log in to the DCI day program profile at check in and check out, so that employees and clients can easily log their attendance in the system. Role Required: Super User, SupervisorTraining Module - Admin Guide
and the status of employee and/or client compliance. The training module allows organizations to create certification requirements. Certification requirements are completely customizable and allow organizations to track employee and/or client training. Any type of training can be listed as a requirement. Examples mightMobile App Offline - Employee
screen when it is in offline mode Client Transportation is not available Users are limited to logging in and making real-time punches: Selecting Clock … and not able to be selected Information that is usually displayed (such as client name and remaining balance) will be abbreviated or blank for security purposesWhy am I receiving the error "you do not have permission" when creating a service account?
is not linked via cost center and tries to view details for an employee, client, or cost center, they will receive an error message stating that they do not have … . However, Create New Service Account will not appear in the Actions drop-down menu. Examples: The user is a Supervisor in Cost Center (A) Client to Program/Group