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  1. Mobile App - PIN or Password Attestation (*EVV) at Punch

    Description: In this topic, the user will learn how to enter a punch with PIN or password client attestation (*EVV) in the mobile app. *Please note: EVV … did not clock out of their last shift and needs to complete the clock out process before clocking in again. Complete the Clock In screen Client
    Direct Care InnovationsFeb 28, 2023
  2. August 2022 Release Notes

    the associated employee service accounts and client service accounts. Cost center updates could not be edited on service accounts after they were created. *New - When the cost center on a group service profile is edited/changed, all associated client service accounts and employee service accounts (active or inactive
    Direct Care InnovationsSep 12, 2023
  3. Mobile App - FOB Attestation (*EVV) at Punch

    Description: In this topic, the user will learn how to create a FOB client attestation (*EVV) punch in the mobile app. The DCI FOB is an alternative method of client attestation (*EVV) that can be used when the employee does not have a smartphone/device and the client does not have a landline. The FOB is a small
    Direct Care InnovationsFeb 28, 2023
  4. Overtime Settings

    , Instance or Client. These containers represent how overtime hours in each instance count toward overtime for payroll processing. Instance: All of an employee’s punches count toward the OT calculation regardless of which client the employee works with. This is the standard for an instance running in service provider
    Direct Care InnovationsOct 18, 2023
  5. Residential Program - Supervisors

    profile. The residential program profile is designed to record absences for clients who reside at the program and record time for employees who work … their attendance in the system and clients can record absences. Profile Overview Dashboard The residential program dashboard displays news posts, which are important
    Direct Care InnovationsOct 18, 2023
  6. Vendor Payments - FI Mode Only

    client authorization. Role Required: Super User Permission Required: Funding Source Admin, Vendor Admin Mode: FI Allow Vendor Payments on Service Codes Vendor … (required): Defaults to Vendor Payment Account type (required): Either Hourly or Vendor depending on the service code Client (required): Type and select
    Direct Care InnovationsSep 13, 2023
  7. Utah - EVV Aggregation

    Aggregation in UT is handled through a CSV upload. DCI will aid in the format and preparation of the CSV file and the client will own uploading … length  Login to DCI Click Home on the main menu Click Clients on the sub menu Search for the client and select the client name in the table
    Direct Care InnovationsSep 21, 2023
  8. Certification - Link Certification Templates to an Object or Entity

    be linked to cost centers, funding accounts, service codes, programs, employees, or clients. When creating links, use the highest-level link to minimize the number … Center - All employees in one cost center Service Code - All employees punching against the service code selected, regardless of the client or program
    Direct Care InnovationsMay 03, 2023
  9. What are rollups?

     and pertains to the ID number listed per client per service code on the billing file and report. They include: None - Each entry has a unique billing rollup ID number Daily - Entries with the same date, service, and client have the same billing rollup ID number Weekly - Entries in the same week for the same
    Direct Care InnovationsOct 18, 2023
  10. Billing Module - Admin Guide

    entries CPT/HCPCS Codes - Search by client name and service code to view Unbillable Entries - View, search, and act on unbillable entries Previously Billed Entries - View, search, and batch previously billed entries Various profiles including Employees, Clients, Residential Programs, Day Programs, Group Services
    Direct Care InnovationsFeb 05, 2024