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  1. Can I delete an object in DCI?

    to Inactive. While an object is in an Inactive status, no system action can be taken on it. When setting a profile status, i.e., employee or client to Inactive, please … is not deleted but will be unable to be used or easily searched for while in Inactive status. Disabled: When an employee or client is no longer
    Direct Care InnovationsMar 28, 2023
  2. Authorization Remaining Balances as Time in the Mobile App

    employees with different pay rates working for the same client. Role Required: Super User Permission Required: Funding Source Admin *Previously: The setting … type client transportation can only use the show remaining balance setting Edit Remaining Balance Setting on the Service Code Log in to DCI Select
    Direct Care InnovationsMar 05, 2024
  3. Reimbursements & Bonus Payments - Admin - FI Mode Only

    in the employee row to open the details page Click Actions Select New Bonus Payment from the drop-down Complete the form wizard Client (required … -down Complete the form wizard Client (required) Account Type (required) Service code (required) Dollar Amount (required): Enter the total amount
    Direct Care InnovationsJul 27, 2023
  4. July 2023 Release Notes

    clicking Home on the main menu, then Entries on the submenu to view the entries table. All account types with time-based entries except mileage and clientclient. The account type client transportation can only use the show remaining balance setting Resources: System Set-Up - Admin Guide
    Direct Care InnovationsOct 18, 2023
  5. Employer Role: An Overview - Video

    Description: In this topic, the user will learn an overview of the employer role including how to view employee and client detail pages, manage employee punches, and run reports pertaining to associated employees and clients. Role Required: Employer Permission Required: N/A Click the video below to launch the video
    Direct Care InnovationsJul 31, 2023
  6. Scheduling Module - Employee

    Description: In this topic, the user will learn how to use the scheduling module as an employee for services provided for clients and programs. The schedule … for a shift. In the scheduling module employees can do the following: View their shifts, even if they work for multiple clients and programs. Offer
    Direct Care InnovationsApr 03, 2023
  7. What is a Billing Hold?

    batch. This could be used if an authorization for the client has not yet been received but the client requires service to be provided immediately. Punch
    Direct Care InnovationsOct 18, 2023
  8. Vendor - Submit New Vendor Request - FI Mode Only

    payments must be enabled in the instance. Role Required: Employer, Client Profile with Vendor Payments enabled, Super User Permission Required: N/A Mode: FI … issues vendor vendor_request fiscal_intermediary fi new_vendor_request employer client super_user fi_mode_only
    Direct Care InnovationsJul 27, 2023
  9. April 2020 Release Notes

    Don't feel dampened by April showers, the latest DCI update will brighten your day🌞 This release puts the brakes on client transportation stalling … the difference. Here are a couple of features that you will see: The intermittent issue of being unable to end Client Transportation has been resolved Users
    Direct Care InnovationsSep 12, 2023
  10. When adding EVV locations received alert, "Google could not locate this address". How do I add it?

    When adding EVV locations to a client, the address is verified via Google Maps. When the alert, "Google could not locate this address, did you mean … as an EVV location If the address suggested by Google is incorrect or no address is given, select the Cancel button. Please verify the address with the client
    Direct Care InnovationsOct 18, 2023