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  1. Where does the cost center on a payroll entry come from?

    The cost center on a payroll entry comes from the service account. To enter time in DCI, the employee must have a service account linking them to the client or program. When the employee enters time, payroll and billing entries are created which are linked to the cost center information in the service account
    Direct Care InnovationsOct 18, 2023
  2. Mobile App - Base User Video

    Description: In this topic, the user will learn about the DCI mobile app. Users will learn how to download the application, navigate, and utilize the app to clock in and out of a shift with client visit verification. Role Required: Employee (base user) Permission Required: N/A Click the video below to launch
    Direct Care InnovationsJul 31, 2023
  3. How do I see all entries associated with an authorization?

    Log in to DCI Click Authorization on the main menu Click Authorizations on the submenu Use the filters to locate the client and click Search Click anywhere on the authorization row to open the authorization details page Scroll down and ensure the Entries tab is selected All entries associated
    Direct Care InnovationsOct 18, 2023
  4. Where does the cost center on a billing entry come from?

    The cost center on a billing entry comes from the service account. In order to enter time in DCI, the employee must be linked to the client or program via a service account. In order to create a service account, the employee must be linked via the cost center to at least one of the objects in the service account. When
    Direct Care InnovationsOct 18, 2023
  5. How do I fill in the GNIS Code?

    Code is a way to validate an address and is used in DCI for the following profiles: Client Profile Employee Profile Residential Program Profile
    Direct Care InnovationsOct 18, 2023
  6. Mobile App - Logging into the Mobile App

    transport a client as part of services or need to track reimbursable mileage, your location will be captured to determine your travel route, even when the app
    Direct Care InnovationsMar 05, 2024
  7. Authorization - Approve or Reject

    authorization in the table below the search box or utilize filters (i.e., start date or end date of the authorization, client name etc.) Click Search
    Direct Care InnovationsSep 12, 2023
  8. Certification - Create Certification Template

    Description: In this topic, the user will learn how to create Certification Templates. Certification templates house multiple certification requirements and can be linked via an optional field on the object to a cost center, funding account, service code, program, employee, or client. Role Required: Super User
    Direct Care InnovationsJul 27, 2023
  9. Employee - View & Search for Accounts

    Description: In this topic, the user will learn how to view and search for accounts that are created for their profile. Accounts allow users to complete a variety of punches and link users to a specific service, client, or program. Supervisors or employers create accounts for employees. *Please note: When reviewing
    Direct Care InnovationsJul 27, 2023
  10. Authorization Check - Video

    menu Complete the form wizard for the proposed shift. Select Account Type, Client, Service Code, Day (date), Check In and Check Out times. Click Verify
    Direct Care InnovationsSep 12, 2023