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  1. Other Payment Entry - Client

    Description: In this topic, the user will learn about other payments as a client. Other Payments is a function that includes bonus payments for eligible employees and reimbursements for eligible expenses, per a client’s authorization. Clients are unable to submit Other Payments using DCI. To submit an other payment
    Direct Care Innovations • Oct 18, 2023

  2. Mobile App - Client - E-Signature

    Description: In this topic, the user will learn how to sign electronically with E-Signature EVV/client attestation. If the client's employee is using the DCI mobile App to record punches and the client is using E-Signature as an EVV/client attestation method, follow the steps below. Role Required: Client Permission
    Direct Care Innovations • Oct 18, 2023

  3. Time Entry - Account Type Client Transportation

    Description: In this topic, the user will learn about the client transportation account type. Client transportation account type is associated with a service code, authorization, and a client. This account type is based on service code settings and can be payable or non-payable, billable or non-billable, and the unit
    Direct Care Innovations • Oct 18, 2023

  4. Reimbursement - Client Creates Reimbursement Entry - FI Mode Only

    Description: In this topic, the user will learn how to create reimbursement entries. Reimbursement allows clients to submit payments to approved employees, per a client’s authorization. *Please note: Employer reimbursements must be enabled on the client profile and the service code for the reimbursement entry option
    Direct Care Innovations • Feb 12, 2024

  5. Mobile App - Client - Dashboard & Menu Navigation

    Description: In this topic, the client will learn how to navigate the DCI mobile app dashboard and menu. Role Required: Client Permission Required: N … Posts - Displays important messages from the program Client Mobile App Dashboard.png Menu Log in to the DCI mobile app Click the three horizontal lines
    Direct Care Innovations • Oct 18, 2023

  6. Client Sign Off - Video

    Description: In this topic, the user will learn how to sign off on punch entries for services received.  Role Required: Client Permission Required: N … or change labels. Related issues video client sign-off punch_entry_sign_off entries_requiring_sign_off sign_off
    Direct Care Innovations • Jul 28, 2023

  7. Employee Service Accounts vs. Client Service Accounts

    Service accounts are tools that link a client or employee to a service or program. To decide whether to use an Employee or Client Service Account, view the following: Type of Service Employee Service Account Client Service Account Hourly and Client Transportation Only
    Direct Care Innovations • Oct 19, 2023

  8. Scheduling Module - Client

    Description: In this topic, the user will learn how to use the scheduling module as a client. This useful tool allows clients to: View all shifts … is used by some organizations. Please reach out to a coordinator with questions. Role Required: Client Permission Required: N/A Contents: View Schedule - Web
    Direct Care Innovations • Apr 03, 2023

  9. Approve Client Residential Program Attendance - Video

    Description: In this topic, the user will learn how to approve client residential program attendance. Attendance should be approved directly after the end of the month, or as instructed. Role Required: Super User, Supervisor Permission Required: Residential Program Admin Approve Client Attendance Log
    Direct Care Innovations • Sep 12, 2023

  10. Approve Client Parenting Program Attendance - Video

    Description: In this topic, the user will learn how to approve client parenting program attendance. Attendance should be approved directly after the end of the month, or as instructed. Role Required: Super User, Supervisor Permission Required: Parenting Program Admin Approve Client Attendance Log in to the DCI
    Direct Care Innovations • Sep 12, 2023