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  1. Why is cost center not required on an authorization?

    select. Click to edit the macro and add or change labels. authorization faq's funding_account funding_source service_code faq
    Direct Care InnovationsOct 18, 2023
  2. What are previously billed entries?

    based on the labels you select. Click to edit the macro and add or change labels. faq's previously_billed_entries compensated billing billing_batch faq
    Direct Care InnovationsOct 18, 2023
  3. What are previously paid entries?

    on the labels you select. Click to edit the macro and add or change labels. faq's previously_paid_entries compensated payroll payroll_batch faq
    Direct Care InnovationsOct 18, 2023
  4. How do I use the wildcard feature (*) in the cost center filter for the reports module and billing/payroll batches?

    . Related issues tips tricks wildcard cost_center reports faq's billing_batch payroll_batches faq
    Direct Care InnovationsOct 03, 2023
  5. What do I do if my profile activation or password reset email is expired?

    expired_activation_link faq
    Direct Care InnovationsJul 27, 2023
  6. When adding EVV locations received alert, "Google could not locate this address". How do I add it?

    add_a_location unknown_address faq
    Direct Care InnovationsOct 18, 2023
  7. How do I Allow SSN Retrieval on a client profile?

    the macro and add or change labels. evv ssn client social_security_number_retrieval aggregate_ssn allow_ssn_retrieval faq's faq
    Direct Care InnovationsOct 03, 2023
  8. What are rollups?

    rollup_reports faq faq's
    Direct Care InnovationsOct 18, 2023
  9. What are credit and debit entries? What are credit and debit totals?

    . debit_entry credit_entry credit_total debit_total batch_details payroll billing billing_batch payroll_batch faq's faq
    Direct Care InnovationsOct 18, 2023
  10. Why is the phone’s battery draining after installing the DCI mobile app?

    background_app_refresh faq iphone android apple
    Direct Care InnovationsOct 18, 2023