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  1. Reimbursements - Client Creates Reimbursement Entry - FI Mode Only

    entry for each date of service listed on the parent entry. These child entries will be in pending status and must be approved by an employer or supervisor
    Direct Care InnovationsJun 21, 2024
  2. Manage Accrued Time Entries (FI Mode Only)

    for unit-based authorizations. Role Required: Super User, Supervisor, Employer Permission Required: N/A FI Mode Only Set-Up Submit a support ticket … of the employee by Super Users, Supervisors, and Employers via the web portal. Log into the web portal as an appropriate user Navigate to the Add New Entry form wizard
    Direct Care InnovationsJan 10, 2024
  3. Business Rules

    3 - Occurs when a supervisor or employer approves the punch When a Phase is Triggered Phase 1 - If a punch fails a phase 1 business rule, the user … the business rule (depending on the parameter settings). Phase 3 - If a punch fails a phase 3 business rule, the alert will occur at the time a supervisor or employer
    Direct Care InnovationsApr 10, 2024
  4. Day Program or Group Service - Search, View, Approve, Reject, or Export Client Attendance

    Required: Super User, Supervisor, or Employer in the Cost Center where the entry was made Permission Required: Day Program Admin, Group Service Admin Attendance … issues attendance client_attendance day_program day_programs daycare group_services super_user supervisor employer day_program_admin
    Direct Care InnovationsJul 27, 2023
  5. News Posts - Admin

    -level setting. Please contact DCI for assistance. Role Required: Super User, Supervisor Permission Required: News Posts Admin Create News Posts Log in to DCI … view_news_posts_events_log acknowledge_new_post super_user supervisor news_post_admin
    Direct Care InnovationsOct 18, 2023
  6. Enabling Authorizations Widget for Employees

    available for the account types hourly and client transportation. Role Required: Super User, Supervisor Permission Required: N/A Authorizations Widget Displays … . enable_auth_widget authorizations_widget service_account authorization super_user supervisor
    Direct Care InnovationsOct 18, 2023
  7. Preferred Language - Setting for Client or Employee

     for assistance. Available Languages English Spanish Vietnamese Russian Mandarin Somali Arabic Role Required: Super User, Supervisor, Employer … and add or change labels. Related issues preferred language preferred_language super_user supervisor employer employee_admin client_admin
    Direct Care InnovationsFeb 28, 2023
  8. Daylight Savings Entries

    happened exactly at 1:00 AM. These steps are for fall back only. No manual steps are required for spring forward.  Role Required: Super User, Supervisor, Employer … . daylight_savings daylight entries fall_back super_user supervisor employer
    Direct Care InnovationsMay 11, 2023
  9. Mobile App Offline - Employee

    to a supervisor to discuss the need. Role Required: Employee (base user) Permission Required: N/A Overview Offline Mode allows users to use the mobile app … error, the registered device may need to be deregistered. Please contact a supervisor/employer. Mobile app functionality is limited due to available data
    Direct Care InnovationsApr 26, 2023
  10. Void a Punch

    be voided. Role Required: Super User, Supervisor Permission Required: Import Admin Run Void Pre-Action Report Log in to personal profile Click Reports … . Related issues entries punch void void_pre-action_report voided_entries_report void_via_import super_user supervisor import_admin
    Direct Care InnovationsMar 29, 2023