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  1. Residential Program Profile Overview

    User, Supervisor, Client, Employee (base user) Permission Required: Residential Program Admin Dashboard The Dashboard displays news posts, which are important … labels. residential_programs residential_program kiosk kiosk_mode dashboard schedule super_user supervisor client employee base_user
    Direct Care InnovationsOct 18, 2023
  2. Client Total Hours Widget

    for the pay week. Role Required: Super User, Supervisor, Employer, Client, Guardian Permission Required: N/A Web Portal Log in to the DCI web portal Arrive … and add or change labels. client_total_hours_widget super_user supervisor employer client guardian
    Direct Care InnovationsOct 02, 2023
  3. Create Employee Service Accounts - Video

    service account linking them to the particular service they are performing. The service accounts must be created for the employee by their supervisor or another … , Supervisor role for the cost center of the employee Permission Required: N/A Create an Employee Service Account Log into DCI Click Home on the main menu Click
    Direct Care InnovationsJul 31, 2023
  4. Create Day Program Schedule - Video

    Description: The Day Program Schedule Builder allows the supervisor to create a schedule specifically for a chosen day program. The Day Program Schedule … : Super User, Supervisor Permission Required: N/A Create New Day Program Schedule Log in to personal profile Click Scheduling on the main menu Click Day
    Direct Care InnovationsAug 01, 2023
  5. Attestation (*EVV) Workflow for Clients and Guardians

    the mobile device to the client or authorized representative who uses their finger to draw their signature. This will be reviewed by the program supervisor … the picture to the picture saved on the client profile. Otherwise, the picture taken will be reviewed by the program supervisor and compared to the client's picture
    Direct Care InnovationsDec 15, 2023
  6. Why is the "No Active Authorization Error" alert showing on my punch entry?

    If you are attempting to save a punch entry and receive the error message, "There is no active authorization for this account. Please contact your supervisorsupervisor or employer for assistance Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change
    Direct Care InnovationsMar 27, 2023
  7. Entries Restriction - Day(s) of Week and Holidays

    (Zendesk) to use this feature. To restrict holidays, a separate holiday schedule may need to be created for this feature. Role Required: Super User, Supervisor … or change labels. entries restriction holidays day_of_week_restrictions holiday_restrictions service_account super_user supervisor
    Direct Care InnovationsOct 02, 2023
  8. Mobile App - Employee - Dashboard & Menu Navigation

    by a supervisor or employer. Must be verified by the employee before they can be approved for payment. Total hours - Sum of approved, pending, and unverified hours. News Posts - Displays important messages from the program, employer, or supervisor. Employee Dash.PNG Menu Log in to the DCI mobile app Click
    Direct Care InnovationsOct 18, 2023
  9. January 2023 Release Notes

    by using the client filter search function. The user profiles - client, guardian, supervisor, employer, caseworker, and super user had the authorizations widget … , or future, and will return approved authorizations. The user profiles client, guardian, supervisor, employer, caseworker, and super user profiles will maintain
    Direct Care InnovationsOct 18, 2023
  10. DCI Help Center

    related articles https://dciconfluenceprod.dcisoftware.com/dosearchsite.action?queryString=admin&where=DCI&additional=none&labels=&contentType=page Supervisor … to view all Supervisor related articles
    Direct Care InnovationsNov 06, 2023