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  1. Client - FOB Attestation (*EVV)

    Description: In this topic, the client will learn about the DCI FOB device for client attestation (*EVV) punch entries. The DCI FOB is an alternative method of client attestation (*EVV) that can be used when the employee does not have a smartphone/device and the client does not have a landline. The FOB is a small
    Direct Care InnovationsNov 06, 2023
  2. Electronic Visit Verification (EVV) / Client Attestation Quick Reference

    This quick reference outlines EVV / client attestation options based on available technology, unique member needs, employee locations, and time capture frequency. High Technology EVV Options: EVV is collected by using a smartphone for hourly services. Useful in areas with few connectivity issues such as urban areas
    Direct Care InnovationsNov 17, 2023
  3. EVV Electronic Visit Verification Alternate Vendor Aggregation

    What is EVV? EVV is an abbreviation coined for the term “electronic visit verification” and refers to the process of using electronic options, like computers, mobile apps, or fobs to document home visits. Home health and human services agencies have been abuzz about EVV and the changes that are required due
    Direct Care InnovationsSep 29, 2023
  4. AZ December 2022 EVV Provider Update

    per the latest communication from the state: Aggregation of all visits for EVV-required services, not just those visits that are EVV compliant Live … is requesting all feedback and issues with the above changes or any EVV-related concerns to be reported by Tuesday 12/13/2022. This deadline will give us adequate time
    Direct Care InnovationsJul 27, 2023
  5. AZ September 2022 EVV Provider Update

    Hello, As your EVV Vendor, we wanted to follow up on the communication sent out from AHCCCS regarding the notice for hard claims edits beginning November 1, 2022. You may click the link to view the EVV Hard Claims Edit Notice
    Direct Care InnovationsJul 27, 2023
  6. Enter a Punch with EVV Location

    Description: In this topic, the user will learn about EVV Locations and how to enter a punch via the mobile app or web portal. The EVV Locations functionality is a way to specify and record approved work locations per Electronic Visit Verification requirements The EVV Location drop-down will appear on the punch
    Direct Care InnovationsApr 20, 2023
  7. Mobile App - E-Signature Attestation (*EVV) at Punch

    Description: In this topic, the user will learn how to enter a punch with E-Signature client attestation (*EVV) in the mobile app. *Please note: EVVEVV app Log in to personal profile Click Clock In If the Continue to Clock Out button is displayed instead of Clock In, this means the user did
    Direct Care InnovationsJul 27, 2023
  8. Mobile App - Voice Attestation (*EVV) at Punch

    Description: In this topic, the user will learn how to enter a punch with voice client attestation (*EVV) in the mobile app. Voice attestation allows the client to recite a phrase in the mobile app for the employee to record a punch using voice as the attestation method. *Please note: EVV is determined by each state
    Direct Care InnovationsJul 27, 2023
  9. Mobile App - Client - Voice Attestation (*EVV) Punch

    Description: In this topic, the client will learn how to submit a voice recording for voice attestation (EVV) on mobile app punches. Role Required: Client, Guardian Permission Required: N/A Voice Attestation (EVV) The employee clicks Voice The DCI mobile app will display an alert stating, "DCI EVV Would Like
    Direct Care InnovationsOct 18, 2023
  10. Mobile App - Client - Picture Attestation (*EVV)

    are photos taken for Electronic Visit Verification (EVV)? Photos are one method to verify the client is present when the services are rendered. Unlike signatures … on employees' cell phones? Photos are never stored on employees' cell phones when taking photos using the DCI mobile app. Picture EVV The employee clicks
    Direct Care InnovationsOct 18, 2023