Description: In this topic, the user will learn how client attestation pictures are used.

Role Required: Client, Guardian

Permission Required: N/A


Why are photos taken for Electronic Visit Verification (EVV)?

Photos are one method to verify the client is present when the services are rendered. Unlike signatures, pins, and passwords, photos do not require client participation.

How does DCI use client photos?

Photos are stored in a secure business cloud. Photos housed within the DCI cloud are only used by our facial recognition technology to verify that the client was present for the employee’s visit.

Are photos stored on employees' cell phones?

Photos are never stored on employees' cell phones when taking photos using the DCI mobile app.

Picture EVV

  1. The employee clicks Picture

  2. The DCI mobile app displays an alert stating, "DCI EVV Would Like to Access the Camera". Click OK to allow.

  3. The employee uses the mobile device to take a picture of the client

  4. The employee clicks the checkmark to accept the picture or clicks the X to cancel or the refresh icon to retake it

  5. The employee clicks Confirm on the alert pop-up to validate the picture