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  1. How do I get an email address for my user profile?

    https://accounts.google.com/signup/v2/webcreateaccount?flowEntry=SignUp&flowName=GlifWebSignIn to get started. Related articles Related articles appear here based on the labels you select. Click to edit the macro
    Direct Care InnovationsOct 03, 2023
  2. DCI Help Center

    https://directcareinnovations.zendesk.com/hc/en-us/requests/new Getting Started https://dciconfluenceprod.dcisoftware.com/dosearchsite.action?queryString=Getting_Started&where=DCI&additional=none&labels=&contentType=page Click here to view all Getting Started related articles
    Direct Care InnovationsNov 06, 2023
  3. What does Auto Approval mean in DCI?

    Approval is managed based on the organization's configuration settings. If interested in this feature, please reach out to DCI to get started. Related articles
    Direct Care InnovationsDec 05, 2023
  4. Transportation, Client Transportation, Drive, and Mileage

    entering a punch entry for mileage in the mobile app for multiple stops, click Start Client Transportation and End Client Transportation for each stop to ensure … account must be created to be available for the employee to make punch entries Used when the employee gets reimbursed for the travel time (hours) spent driving
    Direct Care InnovationsOct 18, 2023
  5. Manage Holidays

    starting in DCI, there are two available holiday schedules in the system to choose from: US Federal Holidays Default Holiday Schedule Log in to DCI … their actual punch and 8 hours. For example, I'm an hourly employee who gets paid holidays. I work on Christmas day for 4 hours. When the system sweeps
    Direct Care InnovationsFeb 07, 2024
  6. Arizona - EVV Aggregation

    ” on the employee profile If the error in DCI can not be resolved independently, submit a help desk ticket (Zendesk) for DCI If you have not already started … Aggregation Topics Schedules A weekly schedule is required and helps DDD know if members are usually getting the services the way they discussed with their planning
    Direct Care InnovationsSep 06, 2023
  7. Reports Guide.pdf

    of cost centers o For example, typing OR* will include punch entries for all Cost Centers that start with OR. • Select Activity: Filter results to one General … : Select the checkbox to include results with a start date in the future • Ended Authorizations: Select the checkbox to include results with an end date in the past
    Direct Care Innovations / … / Reports GuideMay 02, 2024
  8. Attestation (*EVV) Workflow for Employers and Supervisors

    app and starts the shift After confirming clock in, the employee sees Clock In Verification Required. Verification options are:  If the client enters … , the client cannot get the app to confirm the password, they will be prompted to reset their pin or password. This can be done from the DCI login screen in the app
    Direct Care InnovationsJul 27, 2023
  9. Mobile App Offline - Employee

    will open Click the Red Play button at the bottom of the page to start voice recording A computer voice will recite a phrase for the client to repeat … table. I’m Getting an Internet Connectivity Error, so What Should I Do? On some occasions, an internet connectivity error will be displayed and the mobile
    Direct Care InnovationsApr 26, 2023
  10. Payroll Module - Admin Guide.pdf

    Center Code (optional): Leave blank to include all cost centers, use a wildcard to include cost centers that start with the same characters (i.e., to include all … a wildcard to include service codes that start with the Proprietary: For DCI and Customer Use Only 3 rev. 04/19/2023 Payroll Module - Admin Guide same