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nameProvider - Adding or Changing a PIN EN.pdf
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Purpose: This guide provides step-by-step instructions for providers or consumers to add or change their PIN (Personal Identification Number) in OR PTC DCI.
*A new PIN can be added when a provider or consumer is new to the system and would like to use a PIN for logging into the mobile app, clocking in on a landline, or verifying time at sign off.
*A change in PIN is when the user already has a PIN and would like to change the 4-digit PIN to a new number.
Note: Any time an authentication reset is done, the PIN must be updated.
Outcome:  Consumer Consumer or provider will be able to add or change their PIN to use when logging into the OR PTC DCI mobile app or landline.

Step-by-step guide

To Add a PIN:

Steps to complete process:

#

Description

Relevant Screenshot/Link

 1

Log into OR PTC DCI with your username and password.

Website Link: orptc.dcisoftware.com

 

2

3

Steps to add a PIN:

From the home page, click on your username in the top right corner of the page.

Click ‘Settings’

 

4

5

6

7

Click ‘ADD NEW

...

PIN’.

Enter a 4-digit PIN.

Re-enter the same 4-digit PIN.

Click ‘Add New Pin’.


 8

 

An Alert will display

“Are you sure you want to add new pin?”

Click ‘Yes’.

A green bar will display,

‘Pin Added Successfully!’.

...


 

 

4.A

5.A

6.A

Steps to change a PIN:

...

Log into OR PTC DCI with your username and password.

...

From the home page, click on your username in the top right corner of the page.

...

Follow Step 1 through 3 above, then.

Click

...

on ‘CHANGE PIN’.

Enter your password.

Click ‘Verify’.


7.A

8.A

9.A

 

 

10.A

Enter a new 4-digit PIN.

Re-enter the same new 4-digit PIN.

Click ‘Change Pin’.

An Alert will display

...

“Are you sure you want to add a new pin?”

Click ‘Yes’.

A green bar will display,

‘Pin Changed Successfully!’.









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