Purpose: This guide provides step-by-step instructions for providers or consumers to add or change their PIN (Personal Identification Number) in OR PTC DCI.
*A new PIN can be added when a provider or consumer is new to the system and would like to use a PIN for logging into the mobile app, clocking in on a landline, or verifying time at sign off.
*A change in PIN is when the user already has a PIN and would like to change the 4-digit PIN to a new number.
Note: Any time an authentication reset is done, the PIN must be updated.
Outcome: Consumer or provider will be able to add or change their PIN to use when logging into the OR PTC DCI mobile app or landline.
Step-by-step guide
Steps to complete process:
# | Description |
1 | Log into OR PTC DCI with your username and password. |
2 3 | Steps to add a PIN: From the home page, click on your username in the top right corner of the page. Click ‘Settings’ |
4 5 6 7 | Click ‘ADD NEW PIN’. Enter a 4-digit PIN. Re-enter the same 4-digit PIN. Click ‘Add New Pin’. |
8
| An Alert will display “Are you sure you want to add new pin?” Click ‘Yes’. A green bar will display, ‘Pin Added Successfully!’. |
4.A 5.A 6.A | Steps to change a PIN: Follow Step 1 through 3 above, then. Click on ‘CHANGE PIN’. Enter your password. Click ‘Verify’. |
7.A 8.A 9.A
10.A | Enter a new 4-digit PIN. Re-enter the same new 4-digit PIN. Click ‘Change Pin’. An Alert will display “Are you sure you want to add a new pin?” Click ‘Yes’. A green bar will display, ‘Pin Changed Successfully!’. |
Related articles