Purpose: This guide provides step-by-step instructions for providers or consumers to add or change their PIN (Personal Identification Number) in OR PTC DCI.
*A new PIN can be added when a provider or consumer is new to the system and would like to use a PIN for logging into the mobile app, clocking in on a landline, or verifying time at sign off.
*A change in PIN is when the user already has a PIN and would like to change the 4-digit PIN to a new number.
Note: Any time an authentication reset is done, the PIN must be updated.
Outcome: Consumer or provider will be able to add or change their PIN to use when logging into the OR PTC DCI mobile app or landline.
Step-by-step guide
To Add a PIN:
Log into OR PTC DCI with your username and password.
From the home page, click on your username in the top right corner of the page.
- Click ‘Settings’
Click ‘ADD NEW PIN
Enter a 4-digit PIN.
Re-enter the same 4-digit PIN.
Click ‘Add New Pin’.
- An Alert will display “Are you sure you want to add new pin?” Click ‘Yes’. A green bar will display, ‘Pin Added Successfully!’.
To Change a PIN:
Log into OR PTC DCI with your username and password.
From the home page, click on your username in the top right corner of the page.
- Click ‘Settings’
Click on ‘CHANGE PIN’.
Enter your password.
Click ‘Verify’.
Enter a new 4-digit PIN.
Re-enter the same new 4-digit PIN.
Click ‘Change Pin’.
An Alert will display. “Are you sure you want to add a new pin?” Click ‘Yes’. A green bar will display, ‘Pin Changed Successfully!’.
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