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Have you Has the user noticed a decrease in your the mobile device’s battery performance after installing the DCI mobile app? If so, we have a little trick that will there are a few ways to help optimize battery usage while running the DCI mobile app. 

Both Android and iPhone devices have a setting called ‘Background App Refresh’. This setting allows the apps on your device to automatically search for new information even if they are the app is not actively running on the screen. Not only does this setting drain your data, but it can also can have a negative impact on your a phone’s battery life. This setting can be disabled across all apps on your a mobile device or specific to on each app. Follow the steps below to disable the setting on your deviceHow to turn

Turn off ‘Background App Refresh’

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- iPhone

Disable Entirely
  1. Navigate to ‘Settings’ and select the Settings app
  2. Tap ‘General’the General tab
  3. Select Background App Refresh’Refresh
  4. Turn off ‘Background Background App Refresh’ Refresh entirely by choosing ‘Off’  Off 
Disable App Specific
  1. Navigate to and select the Settings app
  2. Locate the DCI
  3.  Navigate to ‘Settings’
  4. Scroll until you find the ‘DCI’ app
  5. If the toggle next to ‘Background Background App Refresh’ Refresh is on the right side that means , the setting is enabled. To disable it, drag the toggle to the left.

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Turn off ‘Background App Refresh’

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- Android

Disable App Specific
  1. From the start screen, pull down the notification bar for ‘Settings’ Settings.
  2. Tap the gear symbol in the top right-hand corner
  3. In ‘Settings’Settings, tap ‘Data Usage’ Data Usage.
  4. From the ‘Mobile’ Mobile section, select ‘Mobile Mobile Data Usage’Usage.
  5. Locate the DCI Scroll until you find the 'DCI' app beneath the usage graph
  6. If the toggle next to  ‘Allow to Allow Background Data Usage’ Usage is on the right side that means , the setting is enabled. To disable it, drag the toggle to the left

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