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Description: In this topic you , the user will learn how to log in to into the DCI mobile app.

Role Required: N/AEmployee (base user)

Permission Required: N/A

Once the app is downloaded, you are ready to login. To use the OR PTC DCI Mobile App, you the user must:

• Have a smart device (phone or tablet)

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• Have a smart device that runs Android 8.0 or Apple iOS 13 and above operating systems or the device will not be compatible. 

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• • A list of compatible devices can be found

  on the Help Center by clicking here:

  • in the help center in the article What Devices, Operating Systems (OS), and Web Browsers Does DCI Support?

• Have downloaded the DCI Mobile EVV app from the Apple App Store or the Google Play Store. See Mobile App - Download App for details.

• Have internet access or mobile data available

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• NOTE

  • Please note: The DCI mobile app does work in areas of low or no network availability using Mobile Offline Mode, which is an instance-level setting. In order to use Mobile Offline Mode, a device must be connected to the internet the first time

  you log in

  • the user logs in. View the article Mobile App Offline - Employee.

Before

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Initial Login

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• Username and Password will be provided by

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• the organization

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• The organization will also provide a System Identifier, which is a code

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• connecting the user to the organization's instance of DCI

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• .

First Login

1. Upon opening the app at initial login only, a system alert will appear stating, "This app collects and stores location data at the moment of clock in/out to enable visit verification per your employer's requirements. If you transport a client as part of services or need to track reimbursable mileage, your location will be captured to determine your travel route, even when the app is not in use." Users must click either Not Now or Acknowledge to proceed.

2. If the user selects Not Now, they do not receive the "Allow 'DCI Mobile EVV' to use your location?" alert, and will be prompted for location permissions at a later time.

3. If the user selects Acknowledge

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First login

When you open the app

1. , a system alert will appear

saying

2. asking, "Allow 'DCI Mobile EVV

to access this device's location, click Allow only while using the appThis happens at first login only

3. ' to use your location?" Click Allow While Using App.

4. Enter the provided System Identifier providedThis happens at first login only 
5. Enter Username and Password and then
6. Click Login

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Subsequent Logins

1. Enter Username and Password and then
2. Click Login

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