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If you have not already started, please begin these activities. Please be advised the Sandata portal is the source of truth for whether a visit is accepted or rejected.
State Specific Aggregation Topics
Schedules
A weekly schedule is required and helps DDD know if members are usually getting the services the way they discussed with their planning team. It is ok if some visits start or end at times a little bit different from the weekly schedule as long as the reasons for this are recorded on the punch entry. Also, the instance level setting for Schedule Comparison and Setting Schedule Deviation needs to be turned on for schedules in DCI to be aggregated. Members with live-in caregivers have flexibility to develop a schedule or not. Read AHCCCS Frequently Asked Questions for scheduling for more details. Click here for more information on schedules in DCI.
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