Description: In this topic you will learn how to set your preferred language viewable in the Portal and Mobile App. This functionality allows for users to navigate the Portal and Mobile App in their preferred language.

*Please note: Multi-language functionality is only available for employee profiles (without any added roles or permissions, also known as base users) and client profiles and is an instance level setting, please contact your DCI representative for assistance.

Role Required: Base User (employee profile with no roles or permissions), Client

Permission Required: N/A

Languages available:

  • English

  • Spanish

  • Vietnamese

  • Russian

  • Mandarin

  • Somali

  • Arabic

Select Language on the Login Screen

  1. Navigate to the Web Portal or Mobile App login screen

  2. Click on the Language drop down in the top right corner of your screen
  3. Select your preferred language
  4. The login screen and web portal will display in the language selected

Select Language on the Web Portal

  1. Log in to Web Portal
  2. Click on the Language drop down in the top right corner of your screen
  3. Select your preferred language
  4. The web portal will display in the language selected

Select Language on the Mobile App

  1. Log in to the Mobile App
  2. Click on the menu in the top left corner (shown as three lines, also known as the hamburger button)
  3. Select the Language tab
  4. Select your preferred language
  5. The Mobile App will display in the language selected