Links + Resources

Contacts:

PTC Support Team Email

AAA/APD CEP Payments Email

OPI (SPD) Provider Adjustments Email

Guides:

Mainframe Changes for Phase 2A Guide

Time Entry Management Guide

Quick Reference Guides (QRGs):

Authorizations Widget QRG

Entry Status QRG

Over and Underpayments QRG

Punch Entry Details Report QRG

Staff Tools:

UATH Screen Errors (APD-IM-24-076)

Pay Rate Error in UATH (APD-IM-24-081)

Related Business Processes:

6.1 Correct Entry Mistake

General Resources:

Staff Learning Materials Catalog

CEP Manual