Purpose: This Quick Reference Guide covers the different time entry statuses a time entry can have in OR PTC DCI, and what actions a staff member or provider can take for each status.
Outcome: Staff are aware of the entry statuses and what actions are available.
Entries | Available Actions | ||
Status | Description | Providers can do the following: (Employee) | Staff can do the following: (Supervisor Role) |
Open | An active entry (clock in has occurred but not clock out). |
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Unverified | An entry that was created/edited on behalf of a provider by a staff member. Note: These entries must be verified by the provider or another staff member to initiate the approval process. |
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*If they did not create/edit the entry |
Pending | An entry that has been successfully saved and is waiting for review (through the automated approval process). |
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Approved | An entry that has been approved by either auto-approval or a staff member and is eligible to be batched for payment. |
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Batched | An approved entry that was pulled in a pending payroll batch. |
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Processed | An approved entry that was pulled into a processed payroll batch. |
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Rejected | An entry that, upon review, fails a business rule(s) or is otherwise inaccurate and has been either manually rejected by a staff member or consumer or was rejected by a system process. |
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Canceled | An approved entry that crosses the midnight hour. Once approved, the original entry is shown as canceled and the system creates new entries to reflect each calendar day (starting time – 11:59pm and 12:00 am – ending time). Note: When an entry is manually canceled, the status does not change to canceled. The status remains the same, the entry is flagged as compensated, and a new entry for a negative amount is created to counter the original entry. |
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