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  1. Message Templates - Quick Reference

    on the funding account entry. Secure Token Validation Success: EVV FOB succeeded (token entered for start and end time are correct) Secure Token Validation Failure: EVV FOB failed (token entered for start and/or end time is incorrect) Client Phone line Validation Success: EVV Phone succeeded (punch was entered from
    Direct Care InnovationsDec 06, 2023
  2. Enter a Punch - Mobile App

    the Red Play button at the bottom of the page to start voice recording A computer voice will recite a phrase for the client to repeat Hand the device …  Continue Click Start Client Transportation Optionally, based on device, click Confirm to acknowledge that tracking client transportation may impact battery
    Direct Care InnovationsJul 17, 2023
  3. Create Day Program Schedule - Video

    with the client's name Service Code: Day Program (prefilled) EVV Location Day Start Time End Time Note Click Schedule A client cannot be double-booked. To see … Day Start Time End Time Select the clients for the group service Note OnCall: Checkbox if this is an on call shift Critical: Checkbox if you want the shift
    Direct Care InnovationsAug 01, 2023
  4. Employee Views Personal Schedule - Video

    are scheduled for the day Each shift will display the start and end time, total hours, and the client or program name, if applicable. Scheduled Shifts … . The following information is included for each shift: Day Service Date Start Time End Time Employee Name Account Type Service Code Hours Status
    Direct Care InnovationsJul 31, 2023
  5. AZ September 2022 EVV Provider Update

    for these changes, below are some best practices and activities to start implementing now in your role as an EVV provider. Provider Best Practices Identify team member … https://dcisoftware.us19.list-manage.com/track/click?u=6fbd946ee996acce9052496fd&id=caaf5e54ff&e=bba83f2f7e” on the employee profile If you have not already started, please begin these activities. Please be advised the Sandata portal is the source
    Direct Care InnovationsJul 27, 2023
  6. Guardian Guide

    . Please contact the program coordinator with questions. Employee logs in to the mobile app with credentials and starts the shift After confirming the clock … client name (required) and date of service (optional) and click Search to view data Use the scroll bars to view all information including service code, start
    Direct Care InnovationsJun 23, 2023
  7. Certification - View Profile Certifications

    requirements that are needed only to start working such as a valid driver's license and background check. Since these requirements only are needed once, they do not have an expiration date. Expiration Reminder Start - The date of the first reminder sent to the employee about an upcoming recurring certification
    Direct Care InnovationsMay 03, 2023
  8. Scheduling Module - Client

    of the current day’s scheduled shifts, click the Today button. Each shift will display the start and end time, total hours, and service provided. Scheduled Shifts … the drop-down menu Complete the form wizard Day - Select the date when service is requested Time - Add the start and end times for the shift Service Code - Select
    Direct Care InnovationsApr 03, 2023
  9. Create Residential Schedule - Video

    on the day to create a shift to open the Schedule form wizard. Complete the Schedule form wizard Employee Name EVV Location Day Start Time End Time Note … the arrows or the calendar icon Each shift will display start and end times and total hours Scheduled Shifts (published) will appear in light blue On Call
    Direct Care InnovationsAug 01, 2023
  10. Create Hourly Services Schedule - Video

    row the blank cell was selected EVV Location Day Start time End time Employee: Start typing the employee's name and then select the employee (only employees
    Direct Care InnovationsAug 01, 2023