Search

Help

Page 23 of 29. Showing 285 results (0.007 seconds)

  1. Certification - Create, View, Edit, or Deactivate a Certification Requirement

    Requirement Name (required): Create a name for the requirement Target Profile Type (required): Select Employee or Client Requirements are typically for the employee but may be used to require something from the client as well Requirement Description(required): Add a description of the requirement Non Recurring
    Direct Care InnovationsJan 26, 2024
  2. Authorizations - Create, Approve, Reject, View, or Edit

    , or reject an authorization. An authorization is an entry that represents an allotment of dollars or units from a funding source to provide a service to a client. An authorization is for one service code and one client. Role Required: Super User, Billing Team, Authorization Permission Required: Authorization Admin Create
    Direct Care InnovationsSep 12, 2023
  3. Manage Shift Swapping - Video

    shift. Another employee with an active service account for the same program/client can claim the shift. Shift swaps must be approved by the supervisor before … . Action cannot be taken until an offered shift has been claimed by another employee. Review the details of the shift swap including: Client/Program Service
    Direct Care InnovationsJul 31, 2023
  4. July 2020 Release Notes

    team and your clients that they will need to update their mobile app Monday morning. In addition to tying up some loose ends, this release will include a couple … is required. A three-character minimum for type ahead forms has been added for client and employee names. This means that the user will now enter three
    Direct Care InnovationsJul 28, 2023
  5. What do the fields EVV and EVV Compliant mean in DCI?

    . EVV Field The EVV field documents if the punch entry collected client attestation. The EVV field is located on the punch entry details page in the EVV Details widget and may be included on reports in DCI. The client attestation is the functionality of collecting (at clock in, clock out, clock in and clock out, or clock
    Direct Care InnovationsOct 12, 2023
  6. Pending Entries - Supervisor/Employer

    Start Time End Time Cost Center Client/Program Name - Hyperlink to the client or program details page Employee/Program Name - Hyperlink
    Direct Care InnovationsOct 18, 2023
  7. July 2021 Release Notes

    -end users is that the system now has multilingual functionality! The following languages are now available for Clients and Employee Profiles with no roles … and Client Profiles Users can select the preferred language on the login screen or home page of the DCI Portal, Mobile App, and Mobile Web. Check out this short How
    Direct Care InnovationsNov 06, 2023
  8. Mobile App Offline - Admin

    to do anything to switch to offline mode A red bar stating Offline will display across the top of the mobile app screen when it is in offline mode Client … that is usually displayed (such as client name and remaining balance) will be abbreviated or blank for security purposes Instance-Level Settings There are several
    Direct Care InnovationsAug 16, 2023
  9. Why am I receiving the alert, "You don't have permission to access this page"?

    DCI is designed to be a HIPAA-compliant system that safeguards the information of both clients and employees Users have the ability to view details of any object (i.e., client, employee, residential or day program, etc.) that is in the cost center(s) associated with their role. The system will not allow users
    Direct Care InnovationsMar 17, 2023
  10. Activate New Employee Profile Created via Self-Registration

    to locate their clients and enter time into the system. A self-registered employee will remain in a Pending status until their account is updated to Active … accounts are created. An employee service account connects the client to the employee for a particular service. Create a new Employee Service Account Log
    Direct Care InnovationsSep 07, 2023