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  1. Utah - EVV Aggregation

    Electronic Visit Verification (EVV) tracks and monitors timely service delivery and access to care for members. EVV applies to all providers of these services, including paid family direct care workers. EVV is a federal requirement and is a mandatory program. In Utah EVV is required for all Personal Care Services
    Direct Care InnovationsSep 21, 2023
  2. Manage Attachments

    Description: Documents can be attached to any object in DCI, including but not limited to funding sources, cost centers, programs, employees, clients, and entries. All users can add attachments to objects if their role(s)/permission(s) allow them to view the details of the object. *Please note: Attachments
    Direct Care InnovationsJun 06, 2023
  3. Can I delete an object in DCI?

    , and Programs, etc. Each object will have a Status field. The default status is Active. When an object is no longer being used, you can update the status
    Direct Care InnovationsMar 28, 2023
  4. Web Portal Navigation

    . The hyperlink may take users to a video, LMS (learning management system), or outside website. News Posts  News posts display important information from the program
    Direct Care InnovationsOct 18, 2023
  5. Employee - Enter or Edit a Punch with a Reason Code in the Web Portal

    : Employees may only edit entries in Pending status, except residential and day program entries which cannot be edited by the employee. See the punch entries status
    Direct Care InnovationsNov 06, 2023
  6. Time Entry - Account Type Hourly

    Follow the steps below to complete the required fields. Each program may have different requirements or additional fields to document. Speak with a supervisor to ensure there are no additional required fields for the program. Client: Enter the client's name and select it from the list Service Code: The service code(s
    Direct Care InnovationsOct 18, 2023
  7. Reconcile Billing Batches

    a reference for the rollup ID GL Code Required field, but not used by all programs. Enter NA if not applicable. Enter the GL code for associated
    Direct Care InnovationsJun 02, 2023
  8. Phone EVV Punch with Canned Statements

    are tasks to select when creating punches. They vary by program but may include tasks such as ADL/IADL, dressing, bathing, eating, shopping, etc. If canned
    Direct Care InnovationsJul 27, 2023
  9. Arizona - EVV Aggregation

    Electronic Visit Verification (EVV) tracks and monitors timely service delivery and access to care for members. EVV applies to all providers of these services, including paid family direct care workers. EVV is a federal requirement and is a mandatory program. All individuals who receive services from AHCCCS must
    Direct Care InnovationsSep 06, 2023
  10. Pennsylvania - EVV Aggregation

    Electronic Visit Verification (EVV) tracks and monitors timely service delivery and access to care for members. EVV applies to all providers of these services, including paid family direct care workers. EVV is a federal requirement and is a mandatory program. All individuals who receive services from Pennsylvania
    Direct Care InnovationsJul 27, 2023