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  1. Residential Program Profile Overview

    in and clock out for the residential program shift from this page. Entries.PNG Schedules The Schedules submenu allows employees to view the residential program schedule. Employees can see their amount of consumed weekly hours, scheduled weekly hours, and max available weekly hours. The schedule indicates on call, scheduled
    Direct Care InnovationsOct 18, 2023
  2. Client Guide

    languages. Click OK Web Portal The web portal is an easy way to manage schedules and authorizations and locate information regarding employees and services … Schedules View schedule Request services Not available in all programs See the Scheduling section in this guide for details   Phone EVV
    Direct Care InnovationsJul 27, 2023
  3. Guardian Guide

    is an easy way to manage schedules and authorizations and locate information regarding employees and services. Activate Web Portal Access After the DCI … Reject button Click the blue Entry ID in the punch row to view punch details Schedule tab: View the client’s schedule Request services Click Actions
    Direct Care InnovationsJun 23, 2023
  4. Entries Restriction - Day(s) of Week and Holidays

    types. This feature restricts punch entries from being entered on one or more days of the week or for a specific holiday schedule. At the time of clock in, after … (Zendesk) to use this feature. To restrict holidays, a separate holiday schedule may need to be created for this feature. Role Required: Super User, Supervisor
    Direct Care InnovationsOct 02, 2023
  5. Managing Entries - Guide.pdf

    the violation ii. Typical violation examples include portal sign-off pending, a business rule violation, EVV failure, geofencing failed, or schedule deviation. iii … violation examples include a business rule violation, EVV failure, geofencing failed, or schedule deviation. 9. Click anywhere in the entry row to view
  6. Permissions Overview

    : Add, edit, or remove custom fields News Post Admin: Add, edit, or remove news posts, including splash screens Holiday Schedule Admin: Add or edit holiday schedules Notes Sub Type Admin: Add or edit note sub types Service Providers (SP) Permissions (SP) Case Worker Admin: Add, view, and edit case worker
    Direct Care InnovationsMay 30, 2024
  7. June 2020 Release Notes FI.pdf

    or delete a message Proprietary and Confidential: Do Not Distribute Schedule 11  Current State: Schedule does not have a list view  Future State: Schedule has new list view toggle button which displays an easy to read schedule in list format Proprietary and Confidential: Do Not Distribute Monthly Budgets 12
  8. Web Portal Navigation

    to the Scheduling tab on the main menu, clicking it will display the sub menu for the scheduling module. All roles will have access to the following submenu items after … Profile Certification: Click to view user profile certifications Schedules: Click to view user schedule (scheduling module must be enabled to use) Availability
    Direct Care InnovationsOct 18, 2023
  9. Approve Availability Template - Video

    are unable to schedule an employee outside of their approved availability templates. Role Required: Super User, Supervisor Permission Required: N/A Approve an Employee’s Availability Template Log in to the DCI web portal Click Scheduling on the main menu Click Availability Templates on the submenu Use the filters
    Direct Care InnovationsSep 12, 2023
  10. Client Request for Services - Video

      Click Schedules on the submenu Click Actions Select Add New Client Request from the drop-down menu Complete the Client Requests form Day – Select date Time … employee’s name and select it from the drop-down Please note: If the employee is unavailable, the supervisor may schedule an alternative employee. Click Save
    Direct Care InnovationsOct 02, 2023