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  1. Guardian Views Client Schedule - Video

    is used by some organizations. Role Required: Guardian Permission Required: N/A View Client Schedules Client schedules can be viewed after the supervisor has
    Direct Care InnovationsJul 31, 2023
  2. Mobile App - Download App

     into the Search bar Please note: There are multiple DCI application options. Make sure to choose the right one for the program. Contact a supervisor or employer
    Direct Care InnovationsDec 18, 2023
  3. Why Can't I Select the Client or Cost Center on My Punch Entry?

    , you do not have an active service account for this service account type for the specific cost center or for the specific client. Contact your supervisor
    Direct Care InnovationsMar 17, 2023
  4. Employee Views Personal Schedule - Video

    Description: In this topic, the user will learn how to view their schedule. Role Required: Employee (base user) Permission Required: N/A View the Schedule in the Web Portal A supervisor or employer will create the schedule. After the schedule has been created it will be published and viewable. Log in to DCI
    Direct Care InnovationsJul 31, 2023
  5. April 2021 Release Notes

    Locations Employee Service Accounts Supervisor Dashboard Client Diagnosis Custom Fields Payroll and Billing Authorizations Reports
    Direct Care InnovationsJul 28, 2023
  6. August 2022 Release Notes

    service) under the history or events tab. Edits to a group service profile can be completed by users with the role Superuser or Supervisor
    Direct Care InnovationsSep 12, 2023
  7. Caregiver Ratings - Client

    in all DCI modalities. Employees do not see their ratings, however, their supervisors and employers do have access to view ratings and feedback. Role Required
    Direct Care InnovationsOct 18, 2023
  8. Mobile - Add/Change & Verify Mobile Number

    will update to Change Mobile, allowing users to update their own mobile number as needed. Role Required: Super User, Supervisor, Client, Employer, Guardian, Case Worker
    Direct Care InnovationsDec 05, 2023
  9. Reports Guide

    view a limited subset of reports to maintain HIPAA compliance. Report access is dependent upon role or permission. Roles Required: Super User, Supervisor … ·         Ending Geolocation ·         Employee Exceeded Travel Time Tolerance ·         Supervisor Approved Travel Time Deviation
    Direct Care InnovationsMay 30, 2024
  10. May 2024 Release Notes

    - Supervisor Guide
    Direct Care InnovationsMay 28, 2024