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  1. Manage Profile Certifications - Video

    Description: In this topic, the user will learn how to add a certification to an employee profile. Role Required: Super User, Supervisor Permission Required … super_user supervisor employee_admin create_profile_certification add_certification training_module
    Direct Care InnovationsJul 31, 2023
  2. Guardian Sign-Off - Video

    the checkbox on the header row. Click the green Sign Off button Click Yes to confirm The status will remain in Pending until the supervisor approves the punch … If messaging is enabled, the supervisor and the employee will be notified that the punch was rejected. Click the video below to launch the video player in a new tab
    Direct Care InnovationsJul 31, 2023
  3. Approve Client Residential Program Attendance - Video

    of the month, or as instructed. Role Required: Super User, Supervisor Permission Required: Residential Program Admin Approve Client Attendance Log … residential_program residential_program_admin residential residential_programs supervisor super_user client_attendance approve_attendance
    Direct Care InnovationsSep 12, 2023
  4. Approve Client Parenting Program Attendance - Video

    of the month, or as instructed. Role Required: Super User, Supervisor Permission Required: Parenting Program Admin Approve Client Attendance Log in to the DCI … parenting_programs parenting_program_admin supervisor client_attendance approve_attendance super_user
    Direct Care InnovationsSep 12, 2023
  5. Certification - Create, View, Edit, or Deactivate a Certification Requirement

    and/or supervisor. The message template must be enabled for the system to generate reminder notifications. See Message Templates - Admin Guide to learn more. Expiration Reminder Frequency (Days) (required): The number of days the reminder will be sent after reminder notifications begin. The employee and/or supervisor
    Direct Care InnovationsJan 26, 2024
  6. Manage Holidays

    ), they should be assigned a blank holiday schedule.  Role Required: Super User, Supervisor Permission Required: Holiday Schedule Admin Create Holiday Schedule When … for time worked as this would be a duplicate/overlapping punch. The supervisor or the employee will need to edit the holiday punch to equal 8 hours minus
    Direct Care InnovationsFeb 07, 2024
  7. Certification - Add to or Remove Certification Requirements from a Certification Template

    , Supervisor Permission Required: Training Admin Log in to personal profile Select Settings from the main menu Select Training from the submenu … certification certification_requirement remove_certification_requirement add_certification_requirement training_certification training super_user supervisor
    Direct Care InnovationsSep 26, 2023
  8. Service Accounts - Client Day Program Transportation Service Account

    and cannot be entered by the client via the kiosk mode for the day program. Role Required: Super User, Supervisor Permission Required: N/A Create Client Day … or change labels. Related issues transportation day_program service daycare super_user supervisor system_set_up system_setup
    Direct Care InnovationsJul 27, 2023
  9. Reports - Run and Download

    subset of reports to maintain HIPAA compliance. Role Required: Super User, Supervisor, Employer Permission Required: N/A Log in to personal profile Click … the macro and add or change labels. Related issues reports run_report download_report super_user supervisor employer
    Direct Care InnovationsJul 27, 2023
  10. Unlock an Employee or Client Profile

    the user can access the system again. Role Required: Super User, Supervisor, Employer Permission Required: Client Admin, Employee Admin Unlock an Employee … client profile employee_locked_out client_locked_out unlock_account super_user supervisor employer client_admin employee_admin
    Direct Care InnovationsOct 18, 2023