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  1. What are previously paid entries?

    on the labels you select. Click to edit the macro and add or change labels. faq's previously_paid_entries compensated payroll payroll_batch faq
    Direct Care InnovationsOct 18, 2023
  2. What does Auto Approval mean in DCI?

    faq's business_rule faq
    Direct Care InnovationsDec 05, 2023
  3. How do I use the wildcard feature (*) in the cost center filter for the reports module and billing/payroll batches?

    . Related issues tips tricks wildcard cost_center reports faq's billing_batch payroll_batches faq
    Direct Care InnovationsOct 03, 2023
  4. What do I do if my profile activation or password reset email is expired?

    expired_activation_link faq
    Direct Care InnovationsJul 27, 2023
  5. When adding EVV locations received alert, "Google could not locate this address". How do I add it?

    add_a_location unknown_address faq
    Direct Care InnovationsOct 18, 2023
  6. How do I Allow SSN Retrieval on a client profile?

    the macro and add or change labels. evv ssn client social_security_number_retrieval aggregate_ssn allow_ssn_retrieval faq's faq
    Direct Care InnovationsOct 03, 2023
  7. What are rollups?

    rollup_reports faq faq's
    Direct Care InnovationsOct 18, 2023
  8. What are credit and debit entries? What are credit and debit totals?

    . debit_entry credit_entry credit_total debit_total batch_details payroll billing billing_batch payroll_batch faq's faq
    Direct Care InnovationsOct 18, 2023
  9. Electronic Visit Verification (EVV) / Client Attestation Quick Reference

    evv client_attestation low_tech high_tech evv_frequency picture pin pin_or_password signature voice portal_signoff landline fob faq faq's
    Direct Care InnovationsNov 17, 2023
  10. Why is the phone’s battery draining after installing the DCI mobile app?

    background_app_refresh faq iphone android apple
    Direct Care InnovationsOct 18, 2023