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  1. What are previously paid entries?

    on the labels you select. Click to edit the macro and add or change labels. faq's previously_paid_entries compensated payroll payroll_batch faq
    Direct Care InnovationsOct 18, 2023
  2. What does Auto Approval mean in DCI?

    faq's business_rule faq
    Direct Care InnovationsDec 05, 2023
  3. How do I use the wildcard feature (*) in the cost center filter for the reports module and billing/payroll batches?

    . Related issues tips tricks wildcard cost_center reports faq's billing_batch payroll_batches faq
    Direct Care InnovationsOct 03, 2023
  4. What do I do if my profile activation or password reset email is expired?

    the macro and add or change labels. Related issues profile email faq's password profile_activation password_reset expired_reset_link
    Direct Care InnovationsJul 27, 2023
  5. When adding EVV locations received alert, "Google could not locate this address". How do I add it?

    articles appear here based on the labels you select. Click to edit the macro and add or change labels. faq's evv evv_location google google_maps
    Direct Care InnovationsOct 18, 2023
  6. How do I Allow SSN Retrieval on a client profile?

    the macro and add or change labels. evv ssn client social_security_number_retrieval aggregate_ssn allow_ssn_retrieval faq's faq
    Direct Care InnovationsOct 03, 2023
  7. What are rollups?

    rollup_reports faq faq's
    Direct Care InnovationsOct 18, 2023
  8. What are credit and debit entries? What are credit and debit totals?

    . debit_entry credit_entry credit_total debit_total batch_details payroll billing billing_batch payroll_batch faq's faq
    Direct Care InnovationsOct 18, 2023
  9. Electronic Visit Verification (EVV) / Client Attestation Quick Reference

    evv client_attestation low_tech high_tech evv_frequency picture pin pin_or_password signature voice portal_signoff landline fob faq faq's
    Direct Care InnovationsNov 17, 2023
  10. Why is the phone’s battery draining after installing the DCI mobile app?

    on the labels you select. Click to edit the macro and add or change labels. Related issues app mobile mobile_app phone faq's battery
    Direct Care InnovationsOct 18, 2023