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  1. Employee - Group Service Enter a Punch - Mobile App.pdf

    Proprietary: For DCI and Customer Use Only 1 rev. 5/04/2023 Employee - Group Service Enter a Punch – Mobile App Employee – Group Service Enter a Punch – Mobile App Description: In this topic, the user will learn how to enter a group service punch in the DCI mobile app. The DCI mobile app allows employees
  2. Service Accounts - Employee - Create, View, Edit, or Deactivate

    Description: In this topic, the user will learn how to create, view, edit, or deactivate employee service accounts. Deactivating specific employee service accounts can be done when they are no longer needed by changing the status to inactive. Making edits to the employee service account allows changes to be made
    Direct Care InnovationsJan 17, 2024
  3. Employee - Group Services Enter a Punch - Mobile App.pdf

    Proprietary: For DCI and Customer Use Only 1 rev. 5/04/2023 Employee - Group Services Enter a Punch – Mobile App Employee – Group Services Enter a Punch … employees to clock in and out in real time. It is EVV-compliant, and many organizations prefer that employees use the app instead of the web portal. The mobile app can
  4. Unlock an Employee or Client Profile

    Description: In this topic, the user will learn how to unlock an employee or client profile. The organization determines the number of times an employee … the user can access the system again. Role Required: Super User, Supervisor, Employer Permission Required: Client Admin, Employee Admin Unlock an Employee
    Direct Care InnovationsOct 18, 2023
  5. Add or Edit a Punch for an Employee

    Description: In this topic, the user will learn how to add or edit employee punches for those they supervise. The best practice is for employees to enter … , or approved punches that require editing). Role Required: Supervisor Permission Required: N/A Add a New Punch for an Employee Log in to personal profile
    Direct Care InnovationsSep 12, 2023
  6. Create Employee Service Accounts - Video

    Description: In this topic, the user will learn how to create employee service accounts. In order for employees to make punches, they must have an active service account linking them to the particular service they are performing. The service accounts must be created for the employee by their supervisor or another
    Direct Care InnovationsJul 31, 2023
  7. View and Create Employee Schedules - Video

    Description: In this topic, the user will learn how to create and view employee schedules. The supervisor creates schedules for all account types including Administration, Training, and Drive. It is available to all supervisors who are linked to the employee via a default cost center or an active service account
    Direct Care InnovationsAug 01, 2023
  8. Verify a Punch - Employee

    Description: In this topic, the employee will learn how to verify a punch that has been made or edited by their supervisor or employer. The employee must verify that the entry is correct before it can be approved. Role Required: Employee (base user) Permission Required: N/A Log in to DCI with personal profile
    Direct Care InnovationsJul 27, 2023
  9. Employee - View & Search for Accounts

    a variety of punches and link users to a specific service, client, or program. Supervisors or employers create accounts for employees. *Please note: When reviewing accounts, if an account is missing, please reach out to a supervisor or employer. Role Required: Employee (base user) Permission Required: N/A Log in to DCI
    Direct Care InnovationsJul 27, 2023
  10. Add Attachments - Employee

    Description: In this topic, the user will learn how to add attachments. The most common place to add an attachment is at clock out in the mobile app. Employees … Required: Employee (base user) Permission Required: N/A Mobile App When arrived at the Add Attachment option, click Add Attachment. A system alert
    Direct Care InnovationsSep 07, 2023