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  1. Phone Carrier and Phone Type - Custom Fields

    Description: In this topic, the user will learn about the custom fields Phone Type and Phone Carrier. These fields are for organizations that add EVV locations. If enabled, Phone Type and Phone Carrier may be selected when creating a program or profile with an EVV location, or they may be added to an existing program
    Direct Care InnovationsOct 18, 2023
  2. Mobile App - Client Transportation

    . Not all programs offer client transportation. This is an optional clock in process for programs who have enabled it. *Please note: For multiple stops
    Direct Care InnovationsNov 06, 2023
  3. Message Templates - Admin Guide

    (s) or use the macros that open when Manual is selected. Click the desired macro(s) to add to the recipient group Macro options include the following, all
    Direct Care InnovationsJul 31, 2023
  4. Overtime Settings

    security mode. Client: An employee’s punches are grouped by client and then evaluated for OT. This is only available for instances running in fiscal intermediary
    Direct Care InnovationsOct 18, 2023
  5. Phone EVV Punch - Multilingual

    Mandarin Somali Arabic Please consult the program or supervisor regarding available languages and phone numbers for each. Role Required: Employee (base user … the shift. Prior to starting, use the client's landline phone to dial the phone number provided by the organization. If the program has more than one language
    Direct Care InnovationsOct 18, 2023
  6. California - EVV Aggregation

    , including paid family direct care workers. EVV is a federal requirement and is a mandatory program. These services are provided in California through programs … ) are not subject to EVV requirements. Programs impacted DHCS CDSS CDA CDPH BHT Important Websites Sandata
    Direct Care InnovationsSep 06, 2023
  7. Employee Views Personal Schedule - Video

    are scheduled for the day Each shift will display the start and end time, total hours, and the client or program name, if applicable. Scheduled Shifts (published) will appear in light blue On Call Shifts (residential and day program only) will appear in dark blue Offered Shifts will appear in yellow
    Direct Care InnovationsJul 31, 2023
  8. What does Auto Approval mean in DCI?

    . Auto Approval can be configured for the following account types: Hourly Client Transportation Residential Programs (Employee Punch entries only) Day Programs (Employee Punch entries only) Available Criteria for Auto Approval Does it put the employee over 40 hours in the pay week? Does
    Direct Care InnovationsDec 05, 2023
  9. What is DCI?

    . DCI can collect EVV using either a mobile app, landline phone, or fob device. Contact your program coordinator to learn the approved EVV methods for your program DCI mobile application is easy to use and doesn’t take up a lot of space on your smartphone DCI also can help manage your authorizations
    Direct Care InnovationsMar 28, 2023
  10. What is EVV or Electronic Visit Verification?

    *Not all EVV methods are available in all programs. Contact your coordinator to learn which EVV methods are approved for your program. Related articles
    Direct Care InnovationsMar 28, 2023