Provider Learning Materials Catalog

OR PTC DCI Provider Guide

Information on what EVV and OR PTC DCI are and how to use the various methods of time capture.

Common Time Entry Errors and Business Rule Violations

Explains common errors or violations that may be received and gives guidance on what to do when you receive one.

How to Create Google Email Account

Covers how to set up a free email account with Gmail.

How to Update Android Apps

Shows instructions for updating applications on an Android smart device.

How to Update Apple Apps

Shows instructions for updating applications on an Apple smart device.

Adding and Changing a PIN

Covers how to update an existing PIN number or add one if one has not been established.

OR PTC DCI Frequently Asked Questions Tip Sheet

Answers common questions a user may have when using the OR PTC DCI system.

OR PTC DCI Landline Tip Sheet

How to create a real-time punch as well as the available OR PTC DCI Landline numbers to call.

OR PTC DCI Mobile Web

Shows how providers can use the OR PTC Web Portal on a mobile device.

OR PTC DCI User Settings Guide

How to update things such as password, PIN, security questions, email, phone number and username.

Which OR PTC DCI Option is right for me?

Guide of different time capture options available.

Mobile App Offline

How to use the offline feature in the mobile application.

How to Uninstall and Reinstall the OR PTC DCI Mobile App for Android

Step-by-step guide on how to uninstall, clear the cache and reinstall the OR PTC DCI app on Android devices.

How for Uninstall and Reinstall the OR PTC DCI Mobile App for Apple

Step-by-step guide on how to uninstall and reinstall the OR PTC DCI app on Apple devices.

How to Enter Mileage into OR PTC DCI

Step-by-step guide on how to enter authorized mileage into the OR PTC DCI Web Portal.

Recovering a Forgotten Password

Interactive walk through on how to change a password when it has been forgotten.

Logging In to OR PTC DCI and Changing Your User Settings

Interactive walk through of changing a user’s personal settings.

Navigating the Web Portal for Providers

Interactive walk through of the OR PTC DCI Web Portal and how it is used for EVV

Adding a Fob Entry to the OR PTC DCI Web Portal

Interactive walk through of entering fob entries into the OR PTC DCI Web Portal.

Provider Profile Overview

High level overview of what the Provider profile looks like.

OR PTC DCI Mobile App for Providers

Video walk through of how to use the OR PTC DCI Mobile app.

OR PTC DCI Web Portal for Providers

Video walk through of how to use the OR PTC DCI Web Portal.

OR PTC DCI English Provider Orientation

OR PTC DCI Russian Provider Orientation

OR PTC DCI Spanish Provider Orientation

OR PTC DCI Vietnamese Provider Orientation

This is a video recording of the Provider Orientation Session where each method of time entry is explained in depth with step-by-step instructions on how to use each Method.