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  1. Group Service - Supervisor Guide

    service is no longer valid. EVV Required (required): Yes or no options, default is yes. Select no if not required. Enable Geofencing (required): Yes or no options … field): Minimum number of clients that must be in attendance for the employee to be allowed to create a punch for this group service. Click Next EVV
    Direct Care InnovationsMay 02, 2024
  2. March 2020 Release Notes

    https://www.dcisoftware.com/wp-content/uploads/2020/03/COVID-19-Awareness-from-DCI.pdf. Next Monday the 23rd, DCI continues its spring cleaning effort with our next release. Amongst the many improvements, we addressed: EVV verification on the Mobile App when EVV is required Increased visibility for Employers over Service Accounts Provide a Reject button for Base Employees on Pending
    Direct Care InnovationsOct 18, 2023
  3. March 2024 Release Notes

    in the alert window: mobile app disclosure text alert.png If the user selects Acknowledge, a system alert will appear asking, "Allow 'DCI Mobile EVV' to use your location?" Click Allow While Using App. If the user selects Not Now, they do not receive the "Allow 'DCI Mobile EVV' to use your location?" alert
    Direct Care InnovationsMar 06, 2024
  4. Phone Carrier and Phone Type - Custom Fields

    Description: In this topic, the user will learn about the custom fields Phone Type and Phone Carrier. These fields are for organizations that add EVV locations. If enabled, Phone Type and Phone Carrier may be selected when creating a program or profile with an EVV location, or they may be added to an existing program
    Direct Care InnovationsOct 18, 2023
  5. Schedule Comparison and Setting Schedule Deviation

     by clicking anywhere on the row Click the entries tab Select the punch entry to view In the EVV Details widget, view the Schedule Entry ID. The Schedule Comparison will also show in the EVV Details Widget Related articles Related articles appear here based on the labels you select. Click to edit the macro
    Direct Care InnovationsOct 18, 2023
  6. Pending Entries - Supervisor/Employer

    to the employee or program details page Service Code/Type Amount - Amount of time of the entry EVV: Yes, No, or N/A Needs Review: A gray question mark or red eye icon will display if the entry needs review Hover over the icon to view the violation. Many violations are caused by a business rule violation or EVV
    Direct Care InnovationsOct 18, 2023
  7. Create Employee Service Accounts - Video

    certification template EVV Exempt: Yes or no options, defaults to no. Allow Overlapping Pay Rates: Check this box to allow overlapping pay rates See Pay Rates Guide for details EVV Frequency Type (Hourly Only): If the service code is set to require EVV, this field is required. Case manager (optional
    Direct Care InnovationsJul 31, 2023
  8. Why does the mobile app ask me to share my location information?

    One of the requirements of EVV is the location where the service is provided. The DCI mobile app only records your location at clock in and clock out to be EVV compliant. If you do not allow DCI access to your location information, you will not be able to clock in and out using the mobile app. DCI does not track your
    Direct Care InnovationsMar 28, 2023
  9. What is the "Needs Review" column on my employees' pending entries?

    of the client's signature is required for EVV Geofencing failed (the employee was not clocking in from an approved location) Schedule variation (actual
    Direct Care InnovationsApr 23, 2024
  10. Authentication Guide

    . Employee PINs can be used to log in to the mobile app and to clock in and out of the phone EVV system. Client PINs can be used to log into the mobile app or verify historical entries for phone EVV. Log in to personal profile Click Settings (person icon next to the username in the upper right corner of the main menu
    Direct Care InnovationsMar 14, 2024