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Quick Reference Guides (QRGs)
Title | Description |
|---|---|
Covers how to update an existing PIN number or add one if one has not been established. | |
Explains common errors or violations that may be received and gives guidance on what to do when you receive one. | |
| Time Conversion Chart - Minutes to Decimal Hours | How to convert minutes to decimal hours. |
Step-by-step guide on how to enter authorized mileage into the OR PTC DCI Web Portal. | |
This guide provides step-by-step instructions for Providers using the fob device to record their time worked in OR PTC DCI. | |
Answers common questions a user may have when using the OR PTC DCI system. | |
How to create a real-time punch as well as the available OR PTC DCI Landline numbers to call. | |
Shows how providers can use the OR PTC Web Portal on a mobile device. | |
How to update things such as password, PIN, security questions, email, phone number and username. | |
This guide includes what error occurs when a provider tries to claim more hours than they are authorized, what to do if they get this error, and how to prevent it. | |
Explains the OR PTC DCI EVV Options and will help you pick the option that aligns with your level of comfort with technology. | |
Guide of different time capture options available. | |
| Provider and Consumer Resource Guide | Provides an overview of available resources for support for Providers and Consumers. |
Online Learning
Title | Description |
|---|---|
Interactive walk through on how to change a password when it has been forgotten. | |
Interactive walk through of changing a user’s personal settings. | |
Interactive walk through of the OR PTC DCI Web Portal and how it is used for EVV | |
Interactive walk through of entering fob entries into the OR PTC DCI Web Portal. |
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