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  1. Client - FOB Attestation (*EVV)

    . There is no action needed on the part of the client to use the DCI FOB device. Role Required: Client, Guardian Permission Required: N/A large-Key Fob.png Use FOB … client_attestation punch_entry client guardian
    Direct Care Innovations • Nov 06, 2023

  2. Mobile App - Client - Picture Attestation (*EVV)

    Description: In this topic, the user will learn how client attestation pictures are used. Role Required: Client, Guardian Permission Required: N/A Why … the macro and add or change labels. mobile mobile_app picture client_attestation attestation evv photos facial_recognition client guardian
    Direct Care Innovations • Oct 18, 2023

  3. Mobile App - Client - Voice Attestation (*EVV) Punch

    attestation client_attestation client guardian … Description: In this topic, the client will learn how to submit a voice recording for voice attestation (EVV) on mobile app punches. Role Required: Client
    Direct Care Innovations • Oct 18, 2023

  4. Guardian - Entry Sign-Off

    be reviewed and signed off on by the client or guardian.  Role Required: Guardian Permission Required: N/A Portal Sign Off Log in to the DCI web portal … the menu icon (three horizontal lines) in the upper-left corner Select Clients from the menu All clients associated with the guardian will populate
    Direct Care Innovations • Oct 18, 2023

  5. Client - Web Portal & Mobile App Punch Sign-Off

    , the client must review the punch and provide sign-off. Role Required: Client, Guardian Permission Required: N/A Web Portal Sign Off  Log in to DCI … client guardian
    Direct Care Innovations • Oct 18, 2023

  6. Guardian Sign-Off - Video

    Description: In this topic, the user will learn how to sign off on punches on behalf of clients. Role Required: Guardian Permission Required: N/A Review and Sign Off on Punches Log in to the guardian profile Click Clients on the submenu Select the client from the table to open the client details page. Scroll
    Direct Care Innovations • Jul 31, 2023

  7. Client - Phone EVV Punch

    Description: In this topic, the client will learn about landline phone EVV punches. Phone EVV is an option for clients who live in regions that have little or no access to a cellular or internet network but do have landline phone access. This option allows the client to receive service while meeting the requirements
    Direct Care Innovations • Oct 02, 2023

  8. Authorizations - Overview

    , and Daily Max to 0. The user profiles client, guardian, supervisor, employer, caseworker, and super user can view the authorizations widget for accounts to which … Required: Super User, Supervisor, Employer, Client, Guardian, or Case Worker. Employee (base user) with "display auth widget enabled" setting enabled. OR Permission
    Direct Care Innovations • Mar 19, 2024

  9. Approve Client Requests - Video

    the shift time or the requested employee Click the red R to reject the request If messaging templates are enabled, the client/guardian will be notified when … Description: In this topic, the user will learn how to approve client requests for service. Clients are able to request service for a specific date and time
    Direct Care Innovations • Sep 12, 2023

  10. Authorizations Widget.pdf

    and current authorizations by using the client filter search function. The user profiles - client, guardian, supervisor, employer, caseworker, and super user had … allows the user to search by service date in the past, present, or future, and will return approved authorizations. The user profiles client, guardian
    Direct Care Innovations / … / January 2023 Release Notes • Jan 30, 2023