Page History

Adding and Changing a PIN

Covers how to update an existing PIN number or add one if one has not been established.

Common Time Entry Errors and Business Rule Violations

Explains common errors or violations that may be received and gives guidance on what to do when you receive one.

How to Enter Mileage into OR PTC DCI

This guide provides step-by-step instructions for providers to enter their mileage.

How to Use a Fob

This guide provides step-by-step instructions for Providers using the fob device to record their time worked in OR PTC DCI.

How to Verify an Unverified Punch

This guide provides instructions for providers on how to verify an entry in an unverified status in OR PTC DCI via the Web Portal, Mobile Web, and Mobile App. Entries in unverified status are entries edited or created by a state staff worker and need to be verified for the provider to be paid for the shift.

OR PTC DCI Frequently Asked Questions Tip Sheet

Answers common questions a user may have when using the OR PTC DCI system.

OR PTC DCI Landline Tip Sheet

How to create a real-time punch as well as the available OR PTC DCI Landline numbers to call.

OR PTC DCI Mobile Web Quick Guide

Shows how providers can use the OR PTC Web Portal on a mobile device.

OR PTC DCI User Settings Guide

How to update things such as password, PIN, security questions, email, phone number and username.

Over Authorized Hours Errors

This guide includes what error occurs when a provider tries to claim more hours than they are authorized, what to do if they get this error, and how to prevent it.

Technology Comfort Level

Explains the OR PTC DCI EVV Options and will help you pick the option that aligns with your level of comfort with technology.

Which OR PTC DCI Option is right for me?

Guide of different time capture options available.