PTC.Oregon.gov - Provider Time Capture Website


HCWs and AAA/APD Consumers

Getting started, service plans, tasks, authorized hours, policies or updating contact information: 

Customer relations questions or comments:

PCAs and eligible PCA Consumers

Getting started, time entry corrections, payment issues, unlocking your account:

Authorized hours, exceptions, service plans, tasks, update contact information:

Customer relations questions or comments:

Login help and basic system questions

Basic system navigation, password reset, resource guides via email, system troubleshooting, technical assistance, unlocking your account:

Note: The Help Desk can't make changes to your user profile or time entries. See the contacts listed above if you need help with this.



Need your login information?

  • Homecare Workers: Contact your local ODHS office
  • Personal Care Attendants: Contact the PCA program at 503-945-9708 or pc.20@odhsoha.oregon.gov.
  • Once you have your login information and are approved to start working, you can log in to the Mobile App or the   Web Portal. It may take a few days for your account to be set up after you are approved to work.



Questions about getting started?

  • Reach out to the staff member who authorized you to work with your consumer.
  • If you still need help, you can email PTC Support: ptc.support@odhsoha.oregon.gov





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